Checked-in for one night on a Friday. The clerk and manager were very courteous and helpful. Rooms were very nice and spacious. We wanted to take the shuttle to a local bar, and the front desk clerk was nice enough to call us in our room when it was available, which was only about 5-10 minutes after we had requested... More

Had a dance competion this past weekend in Albany. Was a little lost coming in, but Brittany at the desk talked us in, and stayed on the phone with us until we pulled in the lot. She was a great introduction to the hotel. Anthony at the front desk was a ray of sunshine to greet you in the morning.... More

Two adults and two children stayed at this hotel for one night. The great smile and customer service from the front desk greeted us after a long day of travel. This hotel provided free in room WIFI, pool and free continental breakfast. The free breakfast was outstanding it had many food choices to fill you up. The parking lot around... More

Stayed for one night in a double room. The hotel is conveniently located downtown. The room was nice and clean, and the hotel staff were great. Especially Anthony at reception, who was extra helpful, welcoming, friendly and kind.

I spent a night at the Hampton Inn downtown and now have spent a night here. Both are comparable, although the breakfast room here was larger. I looked for the excellent eggs someone else commented on and instead found frozen ham omelets, not bad but nothing special. "Sam" [Samantha?] was VERY kind and helpful at check in. The sleep was... More

Hi, I arrived here not expecting that much. However the staff were great from the get go. 'Skipper' Ken welcomed me and filled me in on the surrounding area. He knows his Albany and how to make someone feel right at home. He even told me the recipe for my favorite Buffalo Wings when I mentioned I was looking to... More

The staff @ the Broadway Holiday Inn was extremely Professional & courteous. They used the shuttle to take us to several locations and always did so in a timely fashion. And picked us up as quickly. My friends and I were all very happy with the accommodation and the staff. Especially Anthony! He took great care of us!

We stayed here for 1 night on our drive from Toronto to New York, the hotel is right in the heart of town, ideally situated for all the attractions. The room was large and modern, and immaculately clean. When booking we just thought we would stay the night and move on the next day, but the city is lovely, some... More

We stayed for a weekend in late March due to the hotel's proximity to the Times Union Center. It's less than a 10 minute walk which worked out great but there is little else to do in walking distance. Franklin Tower seemed like a nice place but it was hardly open. The hotel was booked solid for the weekend making... More