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Holiday Inn

3.0 of 5
205 Wolf Road, Albany, NY 12205
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Holiday Inn
Ranked #27 of 49 hotels in Albany
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169 reviews from our community

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Traveller rating
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Date Rating
Huntington, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW

I didn't even get to stay at this hotel. I booked my reservation 2 months ago on the Holiday Inn website. It was a reservation for 4 people, attending a graduation at SUNY Albany this weekend. The choice of room was either 2 double beds, or a king with a pull out couch. I was ok with this. I called... More

Was this review helpful? Yes 1
HolidayInnwolf, Guest Relations Manager at Holiday Inn, responded to this review
17 May 2013

Your reservation was booked through a 3rd party site. This does not guarantee a specific room type. Even though reservation was nonrefundable, noncancellable the Manager did refund & cancel your reservation as it would not work for your needs. More

Bound Brook, New Jersey
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is a large hotel for Holiday Inn. It is next to 87. Our room was clean and not far from the main desk but other rooms are far. The internet worked fine. It is close to many restaurants. Our Saturday night was noisy from about 12:00 to 4:00 am because some young women must have been having a night... More

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Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

Thank you for your comments. We appreciate them. I do apologize about your noisy neighbors, we hope all guests are courteous to their neighbors. unfortunately this doesn't always happen. More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 May 2013

The first room I was given had mattress covers that did not fit all the way. I looked at one of the beds and there were big spots/splatters of blood on the side of the mattress. There were also crumbs on the nightstand table. I asked to be moved to another room. Same problem with ill-fitting mattress covers but at... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

We appreciate your comments, with your comments we can improve the situations we aren't aware of. I do apologize! More

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Plattsburgh, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 4 May 2013 via mobile

This hotel is in a great location to shopping , food etc. the rooms were clean to my liking . The best thing about this hotel was the hot shower with great shower pressure ! I know that sounds silly but I hate having a shower with a trickle of water this had great pressure with a great shower head.... More

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Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

Thank you for your comments. We are glad you enjoyed your shower and will work on our pillow comfort. Hope to see you soon. More

New York City, New York
1 review
1 of 5 stars Reviewed 1 May 2013

Warning: Do not stay at this location, I had to switch rooms, not once, not twice, but THREE times. The first smelled disgustingly of cigarette smoke, then the second was all the way at the back of the property down a dark empty hallway, which is not a good idea for a single female traveling along; the exit to the... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
3 May 2013

Thank you for your feedback. We take all guests concerns very seriously. We do not have a record of this occurrence, it would be greatly appreciated if you could contact us, so we may investigate properly. More

NY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 April 2013

The hotel was configured in a confusing way. The front desk staff explained the awkward setup so fast and poorly that we were lost trying to find our room for about 15 minutes before I had to go to the front desk again to have them explain it better. The room itself was clean but the shower was not clean... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
3 May 2013

Thank you for letting us know about your bathroom. We appreciate your comments, they only make us better. We are happy you enjoyed yourself and hope you return soon. More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013

I've stayed in various hotels around the Albany area, and keep coming back to this one as my default. It's easily accessible off the highway, has a full-time restaurant, and is simply a comfortable place to stay. I was disappointed that my room wasn't made up after my first night there, but there are greater crimes in the world to... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
3 May 2013

I like to apologize for the room not being made up. I do appreciate your patience with us and are looking forward to your return. More

Tampa, Florida
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 17 April 2013

This location was more convenient than staying in Albany, so I selected it based on that criteria. I ended up checking in late and it wasn't the most convenient customer service experience. The hotel associate was on the phone during all of my check in when I just wanted to get to my room. My room was fine, not extraordinary... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
3 May 2013

I would like to apologize for your check in experience and we look forward to your return to make your stay a perfect one. More

Albany, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 April 2013

I booked this hotel for my son and his family and they thought that it was great. They enjoyed the pool very much and loved the king sized bed. They also like the proximity to everything in Colonie. The staff was very friendly and made them feel welcome. Mary R.

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
3 May 2013

Thank you very much for your kind words. We are looking forward to your return. More

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice hotel with nice staff. My suggestion is to try for a tower room if you want something quiet. The courtyard rooms are in an open space and it seems like noise could be a factor. My family stayed in both and didn't seem bothered by that. Nice pool. Amazing bar which is hidden. I wish front desk made me... More

Was this review helpful? Yes 1
Lindsay B, Manager at Holiday Inn, responded to this review
10 April 2013

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We will be sure to pass your kind words along to all departments at the hotel. Thanks again for staying with us. More

 
 
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Additional Information about Holiday Inn

Also Known As:
Holiday Hotel
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn
Address: 205 Wolf Road, Albany, NY 12205
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 49 hotels in Albany
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn on Wolf Road is located less than one mile from the Albany International Airport and provides a free 24-hour airport shuttle. Our location on Wolf Rd. finds us extremely close to many area attractions such as downtown Albany, which is a short 15 minute drive and the State University at Albany, only 10 minutes away. Our newly renovated, well-appointed guest rooms feature two-dual line speakerphones with caller ID, refrigerators, in-room safes, coffee makers, hair dryers, irons and ironing boards, and 27' flat screen TVs with pay per view movies. The beds are accompanied with plush duvet covers, triple sheeting, and even a pillow 'menu' which enables you to choose a synthetic or feather pillow with your choice of firmness, as well as a neck pillow.For exercise and relaxation purposes, you must experience our heated indoor pool and seasonal outdoor pool, sauna, whirlpool, 'round the clock fitness center, and our e-space video arcade for kids! 'The Grille', our in-house restaurant, serves spectacular entrees for breakfast, lunch, and dinner, as well as provides room service seven days a week. '205 on Wolf', our newest creation, is a unique wine and martini bar that you must see to believe its brilliant ambiance and decadent decor. ... more   less 
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