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Holiday Inn Resort Batam

3.5 of 5
Waterfront City, Riau Islands Province 29422, Indonesia
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Holiday Inn Resort Batam
Ranked #4 of 56 hotels in Batam
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241 reviews from our community

Traveller rating
    55
    115
    46
    17
    8
See reviews for
Families
60
 
Couples
60
 
Solo
5
 
Business
24
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Located at the Waterfront City of Batam, just minutes away from ferry, Holiday Inn Resort Batam is a good and relax getaway from busy Singapore. This resort technically is self sufficient with food, activities, relaxation, etc. You basically dont need to get out of the resort to spend few days in this location. Also there are also facilities that taking... More

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singapore
1 review
4 of 5 stars Reviewed 15 May 2013

Free shuttle from ferry terminal to the resort and a welcome drink. We were upgraded to a 2 bedroom suite (just the two of us), which was great. Staff service was excellent and they were very attentive to our needs. Requested for a wine bucket & ice as we brought wine back to the resort. Staff came up with the... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
18 May 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We are also pleased about your comments regarding our outlets in particular the Japanese restaurant. As this is an... More

1 review
4 of 5 stars Reviewed 14 May 2013

I stay w my friends from 11 May till 13 May 2013 at their two-betwoom suit. I'm quite disappointed on the way the management handled negetive feedback when they called our room to check on their services rendered to us. To start off, allowed me to share my experiences staying there. Day 1: It's totally a disgusting view to start... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
18 May 2013

Dear guest, thanks for choosing our hotel and for taking the time to give us your valuable feedback. Please be assured that this has already been discussed with the team and appropriate training will take place. Despite all these inconveniences we are pleased that you will chose our resort again for one of your upcoming getaways. In case we can... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2013

This was a weekend family getaway and the resort was a good place to stay. The suite was very nice and the beds comfortable. We had a relaxing time with use of the swimming pool, cycling & table tennis facilities. The teppanyaki was expensive but very nicely prepared. The hotel provided trips to the city malls as well as pickup... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
14 May 2013

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all our services. The entire team is looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

First of all, Batam has nothing to offer to tourists and this holiday inn is definitely not upto the standard. the furniture in suites is old and room is not clean enough..you dont feel you are in a IHG hotel..Resort is not that attractive to spend your precious holiday inside and outside there is nothing...We went there for anniversary also... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
9 May 2013

Dear guest, thanks for your valuable feedback which we have already discussed with the team. As you have mentioned, although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. Regarding the preparation of your room I am not sure what was expected. Last weekend we had three couples... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2013

Came with my hubby for a 2D1N on 27-28 April 2013. Their staff are all very attentive, helpful and friendly. We had the one bedroom, it was nice & clean and the bed was very comfy, they even provide 2 kinds of pillow, soft & firm. We had the weekend hi-tea lunch at IDR95,000/pax (SGD13) to pass time while waiting... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
1 May 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the entire team. We are pleased that you also experienced a couple of our food & beverage options where we have also noted your comments. Please be assured that these will be discussed with the team. It will be our pleasure to welcome you again in... More

South Coast
Top Contributor
112 reviews 112 reviews
58 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 28 April 2013

When leaving the Holiday Inn Batam yesterday, my wife, kids and I all wished we could have stayed longer. Frank, Yudi, Leslie and the entire team at Holiday Inn were so accommodating and friendly to us all and we thank them for making our stay even more pleasurable. Rooms: We booked a 2 room Family Suite. It consisted of a... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
29 April 2013

Dear Rod, thank you so much for the nice comments and commendations on our people. The entire team and I are delighted to read such wonderful reviews. We hope you had a pleasant journey back and we are looking forward welcoming you again in our Holiday Inn Resort Batam. Stay Relaxed! Frank Schoenherr General Manager More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013 via mobile

Can't go wrong staying in holiday inn. Lovely rooms (and even larger bathrooms!) and are very clean. However the corridors are dated and the door lock mechanisms needs to be changed. We were stuck outside our room for almost an hour and there was a really annoying sound coming from the lock. All in all, the service was up to... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
29 April 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. Please be informed that we are currently working on the painting of the hotel facade and the guest corridors so that in the future you will even more enjoy your stay with us. It will be our pleasure to welcome you again in our... More

1 review
5 of 5 stars Reviewed 27 April 2013 via mobile

A short 3D2N getaway for my "new" family with our 5 month old baby. Ok, maybe traveling with a 5 month old isn't the best idea but I guess it speaks of how much I wanted a getaway before getting back to work. Love love love the hotel room that came with a gorgeous view of the pool. :) Good... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
29 April 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. Especially we are impressed that you have chosen our resort for your first "New" family trip. We hope to see you more often in our hotel so that we can show all our children friendly facilities to your little one whilst the baby is... More

Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 26 April 2013

My wife and I stayed here last weekend (2 nights) as a short getaway from Singapore. We checked into a 2-bedroom suite. The Pros: - The shuttle bus service to town (Nagoya hills and Batam Centre) was a convenient service - The gym was very equipped; there was even a ping pong table near the gym - The teppanyaki experience... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
29 April 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We also noted your comments regarding F&B prices and rooms. As quite a selection of drinks (beer and wine)... More

 
 
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Additional Information about Holiday Inn Resort Batam

Also Known As:
Holiday Inn Batam Hotel
Holiday Inn Batam Hotel Batam
Holiday Inn Batam
Batam Holiday Inn
Address: Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 56 hotels in Batam
Price Range:
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 
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