Theft of money at the hotel. Since the management of the hotel was not serious about the issue that during investigation process which is prevented to find those responsible for the theft. I have a feeling that the management of this hotel does not believe in what that robbery has happened in our room. The facts we have provided to... More

Wow. Its an incredible place. Love everything about it. The setting, the views, the rooms, the food, the hospitality and of course the beach... Of course its not cheap so if I can afford to go back I will but an amazing place,,, nightime walks on the beach are something which must be done..

We love the ground in the Grand Hyatt Bali and it is a good thing because there is not much thing to do in Nusa Dua aside shopping. The ground is immaculately kept and it is so nice just to take a stroll around the property. The room super clean and have the standard Grand Hyatt marble touches everywhere. The... More

It's my second time to visit this hotel, and it's not disappointing in every aspect. We really enjoy the great room (Regency suite), the selection of the food, the view, the beach, the pool...only one regretted...i haven;t got time to enjoy the Kriya Spa facilities there ;-( But, will do in my next trip. The hospitality of the staff were... More

The facilities of this big resort truly deserve excellent ratings but we were a little baffled and disappointed with certain arrangements. For a start, the check-in was not the friendliest; staff seemed tired and uninterested. We were then given a room that was at least 10min walk from the main lobby. We asked the staff that helped our bags if... More

Been to this property yearly for the last 15 years, so still one of my most popular 5 star hotels in Bali. rooms are nice and with a loot of wood that makes them homely. Fantastic Indonesian Staff that have a lot of experience. The regency club is one good option with free snacks, drinks and own check//in. There are... More

This is an amazing hotel with beautiful scenery. I was here for my honey moon, didn't feel the urge of leaving the hotel, everything was available within the hotel.. The pools are amazing, but it was had VERY cold water, which was discomforting at times. The rooms are nice, but nothing WOW.. I would expect more luxury within the rooms... More

We found the gardens amazing and staff very friendly. Food was nice and would love to return however they need to clean the beach up as we found lots of plastic in the water and on the beach. The beach that is next door to the Hyatt (The Bay) is amazing and due to the headland there is no rubbish... More

Beautiful welcoming service- really felt welcomed We were delighted with the location, friendliness of staff, good service.Very Comfortable hotel.. the rooms very big... have a beautiful View .. have a private balcony...