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Hotel Sangam Reviews, Madurai

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Hotel Sangam

3.0 of 5
Alagarkoil Road, Madurai 625002, India
Hotel amenities
Hotel Sangam
17 traveller photos
Ranked #6 of 43 hotels in Madurai
3.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    12
    15
    16
    5
    0
Date Rating
mumbai
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Stop for Meenakshi Temple”
3 of 5 stars Reviewed 9 May 2013

On my visit to Meenakshi temple, i had to stay for a night and hence checked into this Hotel. Okay for a short stay.Food in the restaurant was of great taste but had to wait for a long time, when ordered, in the room. Room view was not that spectacular as it faced the road traffic. All in all, a... More

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
20 May 2013

Dear Sir Thank you for taking your time and sharing your valuable feedback on Trip advisor. The feedback has been shared with the team members and assure you that we will take all necessary measures to improvise on the areas of concern as highlighted by you. I really thank you for bringing this to our notice and welcome your feedback.... More

Madurai
1 review
“the restarunt is good”
5 of 5 stars Reviewed 4 May 2013

Neat and tasty.I visited for a get together party.The staff are courteous and offered helping hand.The rooms are clean and spacious.The manner of reception as soon as we enter the hotel exhibits excellent hospitality culture of traditional sangam Madurai.

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
6 May 2013

Dear Mr Sundar Thank you for staying with us and it was indeed our pleasure to have been of service to you. We sincerely appreciate you taking time to post a very positive review of our hotel on Trip Advisor. We are delighted to note that you had a wonderful experience at the hotel and that you found our room,... More

Saint Joseph, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Good hotel, service needs to be improved”
4 of 5 stars Reviewed 29 April 2013

Stayed here for a day,This hotel is next to Fortune Pandiyan. The hotel is really nice, clean and well maintained, rooms are spacious and I like the Bathroom glass panels. Bed was really comfortable. Breakfast was good with selected items. Room service was bit slow and had to wait for dinner. Wifi dose not seem to be work good for... More

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See 3 more reviews by cooldude100 for Madurai
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
4 May 2013

Dear Sir, Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us. We also noted the area of concern, will take necessary steps to improve in all aspects. We hope to see you soon when... More

Millington, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice stay”
3 of 5 stars Reviewed 10 April 2013

This is a good hotel for a short stay. We stayed for one night and we had no issues to speak of. Room was clean and as expected. The door to the shower is not configured properly and water flows out of the bath area. I highly recommend they instal grab bars in the shower area as a much needed... More

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
15 April 2013

Dear Guest, Thank for your valuable feed back. We have repaired the door to the shower and assure you that we will look into the grab bars in the shower area at the earliest. We look forward to your next visit & assure you of our best services at all times. Warm Regards Austin Shu, General Manager More

Belgium
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“not really”
2 of 5 stars Reviewed 6 April 2013

Rooms are spacious, neat and well equipped. With this everything is actualy said... Breakfast buffet is not really tasty swimming pool area is not really inviting Staff is not really helpfull So I suppose I have not really any intention to go back to this hotel

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
15 April 2013

Dear Guest, Thank you for your feedback. We assure you we will look into the buffet breakfast immediately and also speak to the concerned staff who were not helpful to you. The swimming pool will be taken for renovation shortly. We look forward to having you with us once again on your next visit to Madurai. Warm regards Austin Shu... More

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Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 24 February 2013

We would say that the best hotel that you want to stay in India will be Sangam Hotel because rooms are spacious and all the facilities are clean. Buffet breakfast was very tasty and well prepared like a five star hotel. We stayed for 2 days ( 15 Feb & 16 Feb 2013 ) at Sangam Madurai and 18 Feb... More

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
20 March 2013

Good Evening Sir, At the outset let me apologize for the delay in replying to your review. We are really very happy to note that you enjoyed your food & stay with us. We assure you that we would continue to do our best & ensure that will take care of all our guests. We look forward to your next... More

Denver, Colorado
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed 17 January 2013 via mobile

Rooms are spacious and all facilities are clean. Beds are firm and comfortable. WiFi is available for a fee, but it's a bit buggy. Dinner and breakfast buffet are good. A few of us had drinks at the hotel's small, cozy bar. Reasonably-priced (as long as you stick with domestic drinks - throughout India imports are expensive AND taxed at... More

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GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
20 January 2013

Good evening sir, we thank you for your valuable feed back and we are really happy to know that you enjoyed your stay with us. We look forward to having you in our midst once again on your next visit to Madurai. Austin Shu More

Bangalore, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Comfortable stay”
4 of 5 stars Reviewed 31 December 2012

We were allotted triple room, and by far, this is one of the largest room I have come across. Comfortable and clean, the room was pleasantly done up. Bath was spacious and clean. Room service was prompt and food good. Swimming is large, deep and clean. Buffet breakfast could have been better in terms of variety.

Was this review helpful? Yes
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
2 January 2013

Good morning sir, Thank you for your valuable feed back, we are really happy to hear that you enjoyed our facilities. We assure you that we will immediately look into the variety on the breakfast menu. We look forward to having you with us once again on your next visit to Madurai. Warm regards Austin Shu General Manager More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
“NICE ROOMS BUT AIRCON SUCKS BIG TIME”
3 of 5 stars Reviewed 13 November 2012

Me and My Indian wifey checked in late on Friday early morning. Was pleasantly suprised by the room and toilet - clean and very neat. Since both of us were very tired we hit the bed immediately. That's when the nightmare began. Aircon - only air was coming out of the vent not cold air AT ALL. Called the reception,... More

Was this review helpful? Yes 1
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
15 November 2012

Good morning sir, Thank you very much for your review. we are really very happy to note that you were very happy with the cleanliness of the room and the toilet. However i apologize for the the AIR CON problem and would like to inform you that we will look into it and ensure that it is not repeated in... More

Tuticorin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Poor Food Quality”
3 of 5 stars Reviewed 26 October 2012

I stayed in the hotel from 25th night to 26th morning. The ghee chapattis served on 25th night was made from old refrigerated dough (evident from the smell & taste). The coconut chutney served on 26th for breakfast was stale. Choice of items for breakfast was also very less. A guest in the next table complaint of stones being present... More

Was this review helpful? Yes 1
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review
28 October 2012

good morning sir, at the outsett i sincerely apologize for the quality of food served to you. i assure you that i will look into this problem and ensure that it is not repeated in future. with reference to the wifi the management is in the process of providing this service to all are guests free of cost. i once... More

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Additional Information about Hotel Sangam

Also Known As:
Sangam Hotel Madurai
Address: Alagarkoil Road, Madurai 625002, India
Region: India > Tamil Nadu > Madurai
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 43 hotels in Madurai
Price Range: €
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Two-story hotel located near town center. ... more   less 
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Hotel Sangam
Alagarkoil Road
Madurai 625002
India
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