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All 42 Madurai hotels

The Gateway Hotel Pasumalai Madurai

4.0 of 5
No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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The Gateway Hotel Pasumalai Madurai
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Ranked #2 of 42 hotels in Madurai
Most recent review
4 of 5 stars Reviewed 4 June 2013
HKapadia Mumbai
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306 reviews from our community

    Trip type
Traveller rating
    150
    111
    31
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Date Rating
Mumbai
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 June 2013

We booked two rooms. I had a very bad experience at The Gateway Hotel at Varkala so I was very skeptical about this property, but once we reached there, the feeling was good. The hotel is on hill. Very good view. Rooms, lobby and restaurant are at different level so be prepared to climb up and down if you are... More

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bangalore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

One of the best properties I've seen from Gateway, with lush greenery and peacocks wandering around the campus. The staff are friendly but not in your face, and I'm amazed at how they manage to do this consistently across all staff - it is obviously a result of great management - my kudos to them. The pool is excellent, the... More

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Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 May 2013

This is an outstanding hotel for a get away from the hustle bustle of city life. It is located on a hilltop overlooking the city. A good thought from the hotel to place lounge chairs in the periphery of the hotel; wherein you can view the city night skyline over a relaxing drink at Night. This is a heritage building... More

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Boston
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 May 2013

This Taj is special. It is located in what was originally built as the estate of an English businessman. Situated on top of a hill, the views are great, especially of the five towers of the Meenakshi Temple complex. Most people say this is the best hotel in Madurai. I had the hotel pick me up at the airport and... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
14 May 2013

Dear Guest, It is a pleasure to receive your valuable feedback. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thank you for... More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 May 2013

The rooms give you a feel of old India and the bathroom give you the relief that its not old India!! lol. Modern bathrooms and simple dorm-room style rooms. But the views of the citi are amazing. Prabhu and Priya at the front desk are great! They helped me with my travel plans and booking at other hotels on my... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
9 May 2013

Dear Guest, Greetings from Madurai ! Its a pleasure to read such great feedback and compliments for the team and the hotel. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated... More

Davenport, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

I came from the USA with my son, daughter-in-law, and 5-year-old granddaughter to adopt their new daughter, 3 years old, from an orphanage in Madurai. We intended to stay 3 days, and wound up staying 4 weeks because of unexpected passport issues. The hotel staff were so sympathetic and helpful. The grounds are quiet and beautiful! I drank in the... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
6 May 2013

Dear Guest, On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. Entire hotel staff fondly remembers you and the little girls. Kindly accept our... More

Jalandhar, Punjab, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 May 2013

I stayed here for one month on business, and I would say it is the prettiest place you could stay in Madurai. The room is large, with a ceiling fan and 2 A/C units. There was no bath which is disapointing given the size of the bathroom. It would have been good to have one to soak in as Madurai... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
6 May 2013

Dear Ms.Danielle At the outset we would like to thank you for your valuable time in providing us feedback. It is feedback like yours that helps us to improve on our existing standards of service. It is our constant endeavor to provide the finest of Hospitality and Service, however, we seem to have fallen short of your expectations in interacting... More

Hyderabad, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 27 April 2013

Beautiful buidling on a hill with peacocks and squirrels joining you for breakfast. Rooms are spacious and clean with a beautiful view. The deck outside of the room in main building is very comfortable. Food was good too. A nice retreat out of the but not fare from the town.

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
30 April 2013

Dear Guest, Its a pleasure to recieve your great feedback. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thank you for appreciating... More

Paris, France
1 review
1 of 5 stars Reviewed 23 April 2013

After seeing all the excellent reviews ,we firmed to go for TAJ. But everything was unexpected, the staffs need training, most of the staff doesn't understand English, french they are not attentive. it seems no one is there to guide staff. the room was good. but the service is poor. first day evening ordered chicken sandwich, quiet uncooked got stomach... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
26 April 2013

Dear Guest At the outset we would like to thank you for your valuable time in providing us feedback. It is feedback like yours that helps us to improve on our existing standards of service. It is our constant endeavor to provide the finest of Hospitality and Service, however, we seem to have fallen short of your expectations in your... More

Mumbai Indian
Top Contributor
162 reviews 162 reviews
152 hotel reviews
Reviews in 77 cities Reviews in 77 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 20 April 2013

This hotel is located at Pasumalai, Madurai. Pasumalai in Tamil means green hill.The hotel is on top of this small hill and the road to the top is really green. Peacocks add further charm to the place. The staff give a traditional welcome...suggestion, saree could have been the correct dress for such a traditional welcome. The rooms are quite large...reasonably... More

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See 7 more reviews by plpalani for Madurai
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
26 April 2013

Dear Guest, On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying and sharing your pleasent stay experience with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We look forward to having you return... More

 
 
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Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Phone Number:
Region: India > Tamil Nadu > Madurai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 42 hotels in Madurai
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 
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