The hotel looks good but the service from the personal was verry poor, only 3 restaurants that scores very good, the Reef, the Beach and the Cliff, the rest of the restaurants and bars are terrible, the personel is more bizzy with there mobile phones or with other staff then with the clients.
The personel from the Reef, Beach and...
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Sharm is a very nice place... The Grand hotel is a very nice hotel, it was a nice stay there. It was sad that the weater was a bit cold in the evenings.
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On behalf of the management and the entire staff of The Grand Hotel Sharm El Sheikh, we where very pleased to have you as our guests and are happy that you enjoy your holidays with us.
We sincerely appreciate that you have done some comments regarding your stay so we will take measures to improve our services as our strategy...
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We have just returned from a week at the Grand, We arrived sat afternoon check in was fast and smooth, we was shown our room which was ok a little basic but the beds were large and comfortable!! the little things for me that make a hotel 5 star were missing in this hotel, example no tea, coffee making facilities,no...
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Dear Guest,
Thank you for taking the time to write a review of your holiday with us on this site, and we are pleased to read that you had a ‘Nice Holiday’ taking into account our guests valuable feedback and constructive criticism, which helps us to identify areas to prioritize our focus on. We hope to host you again in...
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Wanted a quick get away, book and a pool. Booked quite last minute and stayed 12th jan-19th.
The hotel, well its like a small village, is good as it says in the brochure, if not better. Stayed in a suit, was a good size, not sure if it was a better standard than the normal room, huge bed bigger than...
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Dear Guest,
Thank you for posting review a bout your stay with us. We are all so happy that you enjoyed your stay with us. We strive to hit our goal of satisfying every guest - every time!, Your positive feedback is very much appreciated and inspiring.
We hope to host you again in the future and do not hesitate...
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We have just returned from a 2 week stay at The Grand and it was PARADISE. The hotel is just so beautiful. Every where you look is like a picture from a brochure. It is constantly being cleaned and the staff go out of thier way to make sure you are happy and have everything you need. The food is...
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Dear Guest,
We are delighted to learn that you enjoyed your stay with us and that we succeeded in making your holiday the best one ever. Thank you so much for your detailed review. Your positive feedback is very much appreciated and inspiring. We look forward to welcoming you back again. Warm regards from all of us in Sunny Sharm,...
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The hotel was sooo nice. The pictures on here do not do it justice. It was especially beautiful at night. There are lovely dim lights and lanterns lighting the whole outside. Simply beautiful. It was also beautilful during the day. Very clean and the satff could not do enough for you.
The reps and trip guides were fantastic. They were...
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Dear Guest,
Thank you for taking the time to write a review of your holiday with us on this site, and we are pleased to read that you had a ‘Nice Holiday’ taking into account our guests valuable feedback and constructive criticism, which helps us to identify areas to prioritize our focus on. We hope to host you again in...
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what great hotel 5 star service every time great food ecellent staff we would return again had a room near one of the pools 339 for one week 19 to 26 jan 2012 excellent weather just one problem none of the swimming pools where heated?
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Dear Guest,
On behalf of the management and the entire staff of The Grand Hotel Sharm El Sheikh, we where very pleased to have you as our guests and are happy that you enjoy your holidays with us.
We sincerely appreciate that you have done some comments regarding your stay so we will take measures to improve our services as...
More
We upgraded our hotel from 4 star to 5 star thanks to the great ahemd sholia red sea travel he really saved our holiday and went out of his way to make sure we got upgraded to the grand hotel.
Our room was lovely nice and bright, drinks were good and available staff even asked us did we want a...
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Dear Guest,
Thank you for taking the time to write a review of your holiday with us on this site, and we are pleased to read that you had a ‘Nice Holiday’ taking into account our guests valuable feedback and constructive criticism, which helps us to identify areas to prioritize our focus on. We hope to host you again in...
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Stayed in The Grand Hotel October 11. First time in Egypt with partner and had searched long and hard for a good deal on holiday package with positive reviews. Always taken reviews on trip advisor with a pinch of salt as some peoole have high expectations. Previous years have stayed in a range of hotels from 2* to 5* but...
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A pleasant hotel with attentive staff. Yet this hotel is not a 5 star experience. The rooms and bathrooms are quite basic. Although there are several restaurants the food is bland and unimaginative. There is need of a quiet non smoking bar. One would also expect at least one of the pools to be heated in winter in a five...
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On behalf of the management and the entire staff of The Grand Hotel Sharm El Sheikh, we where very pleased to have you as our guests and we appreciate that you have done some comments regarding your stay so we will take measures to improve our services as our strategy is getting all guests satisfaction to achieve all targeted progress...
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