We arrived on 26th April and first impression of the hotel is very impressive. The waterpark is excellent fun and 99% of the staff are cheerful and really helpful. There are 4 restaurants in this hotel and a fish restaurant in the serenity sister hotel opposite. We tried the Italian restaurant which was ok. Nothing flash, the Turkish restaurant, the... More

From 2nd April to 16th.This holiday is perfect for adults and kids (two adults age 22 and 26 one child age 7) we had a brilliant time although the food was'nt the best we did not go hungry. The last review was pretty much spot on where the food was concerned but we did get burgers as well as pizza... More

Stayed w/c 29/03/13. Let me start by saying that my family and I had a great time and would certainly consider returning to this hotel, this is mainly due to the water park. Money - don't take Egyptian £'s, they price everything and expect payment in Dollars or Euros The positives: Water Park is great for both adults and children... More

Ok so here goes, Ive never been prompted to write a review before but this place was too good to not do. Myself, my wife and my 9yr old son (Sam) have just returned from spending a week here. We went with Thomas Cook. Im writing this in the hope that more British will see this and go! Its not... More

It's perfect for the kids especially in the summer time. My husband and I had I great time watching the kids have fun. The beach is beautiful, but becareful not a lot of people there don't speak English. And let's just say the food was "different". After all we had a great time and are looking forward to visitng again... More

Arrived here they said they had no record of our booking, then got room key in envelope with name on. Half the slides not open, same with the rides! Hardly any English people here, hotel is virtually empty. Most things closed. Food appalling, lived on bread rolls all week. Being honest I would never come back but maybe it is... More

we have just came back after spending a week at this fantastic hotel we stayed in room 5225 we arrived on the 15-1-13 and could not fault one thing about it fun city is the place to go the children had a great time and were entertaind by amazing anamation team adrian,adriano,and all the others a big thankyou to them... More

I have just returned from this hotel 21-12-12 from a 10 day holiday and i can honestly say the hotel is a lovely place to go however it just had to many faults in my opinion. Rooms are spacious i stayed in room 5230 which was a family room and this was cleaned every day and the cleaner who we... More

I stayed with my family during the month of October. The hotel is a wonderful huge resort. My review is as follows: - Rooms are very clean and spacious - Service is great and staff are helpful - The water park is huge and one of the best (Slides, crazy river, kids water park) - The food variety is not... More