Worst hotel ever. Worst service and worst staff. And they charge 50 pounds for laundry bag!!! How cheap and barely a half star hotel not 4 stars. Staff smell, hygiene is a big issue. Boring swimming pool. No music and service by the pool is terrible. Room not clean. Cheap furniture. Mosquitos everywhere. I asked for a UK to EU... More

Our earlier trips to Gouna were in one or other of the 5 star hotels but due to a late booking at the peak time this was all we could find. This meant we were not sure what to expect and overall we were very happy with our stay there. The location is excellent. Situated in picturesque gardens right on... More

The hotel was lovely and well built and decorated. The room wasn’t overly large but the bathroom was quite spacious. Again no kettle but there was a mini fridge. Wifi was charged at £6 for an hour which expired after the hour so we did not buy any. We did have a problem with the air conditioning and had the... More

It was a great experience staying at this hotel. Rooms are very clean, we had a room right in front of the lake, the view was breathtaking. Hotel staff are friendly and helpful. The variety of food provided for breakfast was wide and of high quality. They offer a small boat-ride to the beachm and the pool located in the... More

The hotel is big and colourful. The rooms are very clean and nice the hotel staff pleasant and helpful. The pool man is a joker but a laugh and the barman at the pool Hossain is great guys single for all those girls and waiting for the right woman. The stay was good and the grounds were full of colour... More

We had a bad experience with the Sultan bey resort. We made an internet booking whcih appeared to be invalid upon arrival, due to the age of our youngest child. But we couldn't find any information about children's age policy and in the booking process there was no option to check at what age a child is regarded an adult.... More

This hotel has always been accommodating and is always willing to please. We have stayed here at least half-a-dozen times and have been made most welcome. The rooms are clean and ordered and well laid out. They do vary but all are cared for and updated. The A/C's work and are never too noisy. There is plenty of space for... More

I was so comfortable and safe here at Sultan Bey, travelling alone and for the first time to Egypt. Ok, people say EG is a bubble, but even in Hurghada (alone) I was fine, everyone was courteous. At the hotel, everyone was charming and pleasant, and went beyond what I expected to be helpful and informative. Food was very good,... More

Flowery, rosy, green, a small hotel, well maintained, and clean, everything is within reach in the room and outside, almost no walking. Its location is excellent, it overlooks the lagoon and is at 3 min walk to AlGouna downtown. AlGouna is characterized by Nubian style, red, low floors buildings. Restaurants and cafes are everywhere at close walking, supermarkets provide reasonable... More