I stayed in the hotel for 2 nights in Santa Cruz and it had it booked as part of a package. The facilities are simple but rooms are clean, have decent a/c and nice breakfast. Location was also nice, a quiet street but not too far from the port and restaurants. The pool was awful and dirty, but on average... More

good: A/C worked, bad: A/C was an old model that didn't have any digital way to adjust the temperature, just a manual nob that was hard to adjust. also it was really high on the ceiling so we had to get a ladder to actually change the temperature (and i'm over 6foot tall) we were in room 10 good: they... More

While in Santa Cruz we stayed at the Casa Natura, which is changing its name to Galapagos Island Hotel. This is a very well kept hotel. The room we stayed in was spacious and clean. The staff is friendly. They have a nice pool and pool-side bar. I would recommend this hotel to anyone staying in Puerto Ayora.

This seemed to be a "Motel 6" quality hotel. The room was lit with bare bulbs, had indoor-outdoor carpeting and very cheap linens. Only one nightstand for a queen bed. It was clean but very very basic. We expected more. The desk staff did not seem very interested in helping the guests. One evening, I let them know (in Spanish)... More

My wife and I were searching for a place to stay in this island with the following criterias in mind: walkable distance to the harbor, close to the main eats and near the Turtle Conservatory, had a free breakfast, and not too expensive daily lodging rates (compared to other top hotels in Sta. Cruz.) Casa Natura fit the bill for... More

Rooms are very basic, almost like a semi-private room in a hostel. No bar or restaurant. Free breakfast is very nice. There is a small pool but it is not headed. No elevator. It's quite average. If they would add a restaurant, maybe a hot tub, and some amenities to the rooms, it would have potential. My balcony door (to... More

I stayed there one night at the end of my cruise. The place is a bit far from the main strip in Puerto Ayora. Rooms are extremely spacious, new and with huge comfortable beds (in a single room I had two king size beds). Bathroom was also huge with a shower and bathtub. The hotel has a pleasant outside patio... More

I booked this hotel for 5 nights in May through EasytoBook and received confirmation email and booking number via email. The booking was paid for in full. After a very long trip from Quito we arrived at Casa Natura and were told that there was NO BOOKING and no room for us at the inn, even though I showed them... More

We stayed here 2 nights on the front end of our trip and 1 night on the back end. It was not as close to the center of town as we thought but a nice place. No problems with unclean rooms when we were there. The breakfast was great, the staff was very helpful and nice and while VERY loud,... More