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Medellin Royal

4.0 of 5
Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
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Medellin Royal
Ranked #2 of 78 hotels in Medellin
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134 reviews from our community

    Trip type
Traveller rating
    89
    36
    6
    2
    1
Date Rating
Santiago,
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I stayed 2 nights while traveling for business. The hotel is very nice, service is great and I loved the decoration, very simple and modern. Having breakfast in the outside terrace was an unexpected plus and the food was good. The room was medium sized and had anything you needed. The only down bit was the fact that the walls... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
20 May 2013

Dear Guest: We greatly appreciate your comments and the time you took to did it, thank you for recognizing the work of leadership in customer relations , we work every day to be better. Regarding the noise, in fact we are working to provide quieter rooms; we hope can offer you soon. Best Regards, Marilú Mora More

Netherlands Antilles
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

The hotel is very good located and all people are very well educated, friendly and very helpful. We just stayed for a week but everybody working there treated us very very good it was hard to leave them.

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
20 May 2013

Dear Tella3: It´s wonderful read your comments, we are grateful about what you are saying, every day we work to be better and to leave a mark on our guest. Thank you! Marilú Mora E. More

Bonaire, Netherlands Antilles
Top Contributor
73 reviews 73 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 May 2013

The Medellin Royal is a nice hotel with few downsides. However, in general, I find other reviews a bit too positive. I have stayed at 2 other hotels in the area and both were just as good. On the upside are excellent customer service, the fact that the hotel rooms are very quiet and the breakfast is good. A nice... More

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See 18 more reviews by Bonairetraveller for Medellin
Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 May 2013

I spent four days there and I found myself at home. Nice service, great breakfast with all sorts of fruit, kind staff. Swimming pool is fantastic. i had to complain about nois early in the morning next to the pool but the second day the noise was gone and I receive apologies. It is not near the center but in... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
20 May 2013

Thanks for your comments, we are pleasant to read this lines; we appreciate your words about the service, breakfast and location. We are sorry about the noise, but currently we are working to give the rooms more noise insulation. Thanks again, Marilú Mora More

Albuquerque, New Mexico
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 30 April 2013

My wife and I stayed at the Medellin Royal for two nights. This hotel has a superb location, friendly staff, and a modern feel. As other reviewers have pointed out the hotel is only a block away from the very nice Santa Fe mall. This is a huge plus and made the stay that much better. The area around the... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
20 May 2013

Dear Guest: Thank you very much for your comments regarding our location, services and staff; we´re happy about our host Achilles, who impacted you. Thanks for sharing your appreciation respect to bed, I send your comments to the managment to analize them, because we want to be an excellent Hotel and our main tool is listening to our guests. Best... More

Miami, Florida
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 26 April 2013

This modern hotel is located in probably the safest area of Medellin "El Pobaldo". We recently stayed here for 4 days and overall we loved the hotel. The hotel is literally one block from the largest mall in town and another mall 2 blocks away. You can also find numerous excellent resturants and casino which all are within walking distance.... More

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See 2 more reviews by james h for Medellin
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
20 May 2013

Dear Guest: Thank you very much for your comments regarding our location and services; we´re happy to know that; thank you too, for your breakfast appreciation and we take the opportunity to tell you nowdays we're changing and adding new products. Respect the noise, we´re working to give the rooms more noise insolation. Regards, Marilú Mora More

Aruba
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

Clean hotel with excellent staff. Free Wi-Fi, Breakfast and hotel is located close to Santafe Mall. 24 hour Fresh cold water and coffee at the front desk. One free drink at the bar. Overall a nice hotel to stay

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
22 April 2013

Thank you for taking the time to communicate your concerns. We really appreciate to let us know how we are doing and how we can better meet your needs, Your business is valued for us and we hope to see you in the future. Kind Regards Marilú Mora E. More

London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 April 2013

this is a very good hotel, well located in the hills of the Getsemani neighbourhood and right opposite an excellent shopping mall. the hotel is modern and comfortable. it is elegantly designed yet lacks the real designer finishes that would elevate it to another level. It has great wireless facilities, a good pool and a small and basic gym. the... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
10 April 2013

Dear Guest: Thank you very much for taking the time to communicate your concerns. We apologize for any inconvenience you have experienced during checking process , we have taken note; and wish to thank you for all your comments regarding our location, amenities and facilities, It´s very pleasant for us reading this words which motivates to do better and better... More

Oranjestad, Aruba
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2013

We had a great welcome at 11.30 pm, where we were served coffee and water. The room is very clean, good matress, nice sheets and very spacious. The extra bed was a 'bed, not a pull out sofa. Very kind service, would go an extra mile to accomodate your needs. The breakfast selection is very good. They have their own... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
8 April 2013

Dear "ArubianAruba" Thank you for having taken the time to share your valuable comments with us. The feedback we receive from our valued guests, like you, enables us to ensure the satisfaction and service in our property. We want to ensure our compromise to have an excellent staff to create a great experience to our customers. Thank you very much... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2013 via mobile

Excelent hotel, very kind service. Could compete with hotels of much higher value. Great bartender, recommend the mojitos. Rooms are spacious and very clean. Ambience is very welcoming. Will definitely stay here next time I come to Medellin. Highly recommend it.

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
1 April 2013

Thank you for taking time to write this excelent opinion from us; we are glad to read this. Our goal is given to our guest amazing experiences in order they want to return here. We're proud about the comparation you make with other much values hoteles and we're appreciate very much your recomendation. Sincerel, Marilé Mora E. More

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Additional Information about Medellin Royal

Also Known As:
Medellin Royal Hotel Medellin
Medellin Royal Hotel
Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Phone Number:
Region: Colombia > Antioquia Department > Medellin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Medellin
#1 Business Hotels in Medellin
#6 Family Hotels in Medellin
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 
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