The hotel had many good things: convenient access to the beach, located centrally in Bocagrande, very friendly staff, nice breakfast, plentiful taxi service. The bad: two things. First, when we arrived at noon, we were offered an upgrade to a refurbished room for $20/night, which we took. We were told that the room was being cleaned. What we weren't told... More

Rooms are very basic and noisy (including music on the hallway). Staff is friendly and helpfull, which is a big plus! So is the location (at the beach and 5 minutes drive from the old town) unfortunately the hotel next door is under construction spoiling the view and adding extra noise. We guess there are better deals in town!

I had a good stay at the Capilla del Mar. The staff were helpful, rooms spacious and clean. The Cerviche served by the pool was wonderful. Location of hotel in front of the beach and close to the main attractions (old town etc). I have stayed in numerous hotels in Cartagena,most being more expensive. I found this hotel to be... More

The hotel fulfilled our expectations. It's not a 5 * but it has all thats needed. The room was big, well remodeled with a nice view (if you looked slightly to the right because there is a big construction going up across the street. I asked and got a room in the remodeled floor. The hotel is very well located,... More

My family stayed from 7 to 9 May/13, the hotel room robbed money, never taught safety videos, did not give importance to the event, and the beach front of the hotel stole the bag with documents, not just my family several tourists. So I do not recommend this hotel. Rosalba Cuellar.

Very pleasant hotel, located near the beaches and a short 5 minute taxi drive to the old city center. My room on the 14th floor had a view of the boulevard which runs along the beach, and the double-pane glass of the balcony patio door kept road (and outside merry-making) noise to a minimum. Room had good use of space,... More

Locals and everyone else says that this is one of the best hotel in Cartagena. In our experience, this is an average hotel. It's convenient located in Bocagrande, 7mins away from the main old downtown, and across of the beach. The hotel staff very friendly and helpful. Rooms and bathrooms are a good size. The only recommendation, I suggest before... More

From the 24 hr security staff, to the bell hops, to reception, waiters, pool bartender, maid service, and much much more, this place was exquisite. I particularly enjoyed the foam beds and foam pillows they have at the beachfront lounge area. The staff was friendly, well informed of surrounding areas and attractions. The breakfast buffet was delicious, huge selection of... More

Love the view from the rooftop pool,very romantic..Capilla del Mar is directly overlooking Bocagrande Beach, and was only a short cab ride from the Walled City. Almost all staff we encountered spoke English and they were very helpful in answering questions or making recommendations. The room itself was spacious with a great balcony; furniture was perhaps a bit past its... More