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Sonesta Hotel Barranquilla

Calle 106 #50-11 | Villa Santos, Barranquilla, Colombia
Hotel amenities
Ranked #2 of 33 hotels in Barranquilla
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    12
    10
    2
    1
    0
Date Rating
JTsobe
Miami Beach, Florida
Contributor
11 reviews
6 helpful votes
3 of 5 stars Reviewed 17 January 2012

I was very excited about my stay at this "wonderful" hotel. They were very friendly with the reservation and very accomodating as I had an early international arrival (8am). Upon arrival my room was ready and I was very happy about the hotel choice. The location is excellent and close to many things in Barranquilla. Front desk people, bellman, housekeepers,... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
19 January 2012

Good Morning, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel. We want to offer you our most sincere apologies for the pool service. We guarantee you that we will keep on working to offer an exceptional service for our international guests and to maintain the Sontesta service that... More

BenLI
Woodbridge, Virginia
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

I will start from first to last. 1. I sent an e-mail to the motel asking about car service and I was told they did not have one even though it was listed. Two weeks prior to my arrival I called and was able to confirm they do have a car service and he was waiting for me at the... More

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Melanie Martinez, Guest Relations Manager at Sonesta Hotel Barranquilla, responded to this review
6 January 2012

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We are thankful for your comments regarding our services, its proof that we are working in pro of our guests. We hope to have your pleasent visit again. Sincerely, Quality Department More

marlecz
Miami
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed 20 November 2011

It was a pleasant surprise the one year old hotel, located in a cute small shopping mall near the confluence of the Magdalena River and the Caribbean Sea... Very modern, with exceptional service from the front desk team to the bell boys & beyond, the breakfast conveniently located in an open 3rd floor offers typical Colombian dishes to charge your... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
25 November 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We are thankful regarding the comments of our hotel. We want to offer you our most sincere apologies for the missunderstanding about the room coffee. We will keep on working to maintain the service that makes us different. Sincerely, Quality Department More

waterski1230
Raleigh, NC
Senior Reviewer
8 reviews
9 helpful votes
4 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

I recently stayed here for 3 nights. The room was quite large and very clean. The bathroom was modern, with a big rainfall-type shower. The bed was an oversized king which was very comfortable. Overall, I had only 2 small gripes regarding the room: 1) the towels -- we only got 2, and they weren't of the caliber you'd expect... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
25 November 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel. We will follow your recommendation about the coffee marker to guarantee an exceptional service for our guests. We wish you could visit us shortly so we can give you again the attention you deserve. Sincerely, Quality Department More

perudallas
Dallas, Texas
Contributor
19 reviews
9 helpful votes
4 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

We stayed here for business and it was good enough. Here are pros/ cons: Pros: Nice, clean, rooms. I believe all rooms have tile flooring. On the first floor there is a small, new "mall" type area with some restaurants, and shops.....nothing special but you do have as a choice. This small corridor of shops/ restaurants leads to an elevator... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
18 October 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel. As far as your service remarks, we promise, that in your next visit we will be more agile so we can fulfill all your expectations. Sincerely, Quality Department More

bklfla
Winter Park, Florida
2 reviews
2 helpful votes
5 of 5 stars Reviewed 27 August 2011

Local friends booked a really awful hotel. Used my phone to locate this property and what a pleasant surprise. We thoroughly enjoyed our stay. Clean modern rooms, attached shopping mall and clubs were nice. Sad to say the rooftop pool was closed. More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
14 October 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We are thankful that you could reach our hotel and we hope your stay was a pleasent one. We are a really sorry that you couldn’t enjoy our facilities at the rooftop, but we expect to have you again here at the hotel and enjoy all of our... More

marfepe
Florida
Reviewer
5 reviews
9 helpful votes
4 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

We stayed two nights at the Sonesta, before we headed back home to Miami.We arrived at 11:00 AM and our room was ready. Rooms are big with great comfy beds. The bathroom was also a good size with a great big shower head that made your showers even better, Breakfast was wonderful with a great assortment of food. They had... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
14 October 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We are thankful for your comments regarding our services, its proof that we are working in pro of our guests. We hope to have your pleasent visit again shortly. Sincerely, Quality Department More

FelipeBedoya
Medellin, Colombia
Contributor
11 reviews
8 helpful votes
4 of 5 stars Reviewed 28 June 2011

This hotel is fine, new, clean and comfortable. Visit the bar in the top of the building. Nice food. Service according with the standars. More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
14 October 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We are thankful regarding the comments of our hotel. We will keep on working to maintain the service that makes us different. Sincerely, Quality Department More

lear555
New York City, New York
Contributor
14 reviews
48 helpful votes
2 of 5 stars Reviewed 14 May 2011
1
person found this review helpful

Not a place to stay for the (non) Spanish speaking traveler..Over charged on the room rate. charged for room service, never had...terrible service in the (lounge) waited :30min for a beverage...Not my choice...never again...On the plus side..Bell boys and 2nd floor restaurant staff very nice....But needs more English speaking staff for the non Spanish...another reason for me not to stay... More

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Melanie Martinez, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review
14 October 2011

Good afternoon, In behalf of Sonesta Hotel Barranquilla receive a warm greeting. We want to offer you our most sincere apologies and we will follow your recommendation to guarantee an exceptional service for our international guests. Sincerely, Quality Department More

OckapI
baltimore
Contributor
11 reviews
8 helpful votes
5 of 5 stars Reviewed 16 December 2010

Nice hotel, great comfortable rooms, great food, friendly staff, a little far from the city centre. The hotel is in a mall, so all the things that you may need are close by. Nice breakfast brunch as well as dinner. More

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