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Wyndham Grand Plaza Royale Palace Chengdu

4.5 of 5
No.1088 Wangcong Middle Road, Hi-tech West Zone, Chengdu 611730, China
Hotel amenities
Wyndham Grand Plaza Royale Palace Chengdu
Ranked #147 of 1,522 hotels in Chengdu
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31 reviews from our community

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Traveller rating
    11
    14
    5
    1
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Date Rating
Ft. Lauderdale
1 review
5 of 5 stars Reviewed 22 November 2012

I recently visited Chengdu, and stayed at the Wyndham. Its a great hotel to stay at with fantastic staff! All the staff - front desk as well as in the executive lounge are very helpful and always looking to make your stay better. I'm a vegetarian, and that can be a challenge in China. The hotel had an Indian chef... More

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Brenda X, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
26 November 2012

Dear Mr.Patel, Thank you choosing Wyndham Grand Plaza Royale Palace Chengdu among the countless hotel in China and Chengdu!It's our great pleasure to service you. We are delighted to hear your positive feedback and kind words about our hotel and staff,our staff always can be counted on you.we pay close attention to your feeling about service,rooms and meals. We have... More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 21 October 2012

I stayed in this hotel for over 2 weeks. From day 1 the hotel staff treated me wonderfully and provided everything I needed. The hotel is 2 years old, but it looks like it just opened, rooms and lobby are in pristine state. My room included access to the executive launch which is a great addition. It includes a happy... More

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Brenda X, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
23 October 2012

Dear Reviewer, Thank you for sharing your experience at Wyndham Grand Plaza Royale Palace Chengdu with us ! After reading your feedback we were very happy to know that you enjoyed your stay so much. Our aim is to deliver extraordinary service and experience to our honored guest. Our executive lounge is very suitable for business travel guest, you can... More

Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 September 2012

I recently stayed at this facility and was more than surprised by what a great experience it was to stay there. The staff was extremely friendly, very proficient and a pleasure to do business with, at all levels from front desk clerk to manager and everyone in between they simply exceeded my expectations every sstep of the way. Without a... More

Was this review helpful? Yes 1
Brenda X, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
26 September 2012

Dear Valuable Guest,Thank you for choosing Wyndham Grand Plaza Royale Palace Chengdu as your prefered choice and your kind feedback. We are always dedicated to delivering extraordinary experience to all our honored guests and making this property the second home for you while you are far away from home either for business or for pleasure. I hope you have enjoy... More

Bangalore, India
1 review
5 of 5 stars Reviewed 17 September 2012

Stayed In the hotel for 8-9 days. As it was my first trip there( also to China) , I was worried about the language and food. But there are some staffs in this hotel who is good in English and very supportive( Try to meet Mr. V Beluha for any kind of support).I enjoyed my stay there !!!.They even managed... More

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Brenda X, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
19 September 2012

Dear Mr.Manoj,Welcome to China!Thank you choosing Wyndham Grand Plaza Royale Palace Chengdu among the countless hotel in China and Chengdu!It's our great pleasure to service you. In China,Most of people can speak fluent English,Especially in the internation hotels.So you don't worry about language at all.We are delighted to hear your positive feedback and kind words about our hotel and staff,our... More

Catania, Italy
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 September 2012

Stayed in this hotel for 3 weeks on a business trip. The hotel really is a five star (in my experience anyway). I was a little bit apprehensive about going to China, probably due to the language issues more than anything else. I'd read some reviews about the staff at this hotel not being able to speak English. Well that... More

Was this review helpful? Yes 1
See 2 more reviews by semi_travel for Chengdu
Brenda X, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
10 September 2012

Dear valuable guest,we would like to take this opportunity to express our sincere thanks to you for staying at Wyndham Grand Plaza Royale Palace Chengdu and sharing with us your experiences. It was great to read your positive comments about our services,rooms and restaurants that you experienced during your stay.Especially thank you for praising words of our colleagues.Don't worry about... More

San Francisco
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 July 2012

It was my second time to go visit Chengdu since 2003, the city has been changed a lot and i have choosen the Wyndham hotel which was not close to the downtown area. The hotel is located 30 mins away from Downtown area but where closed to a few famous tourist attractions (25 minutes to mount Qingcheng and 15 minutes... More

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Management response:
13 July 2012

Dear Mr Shum. Thank you so much for reviewing your stay at Wyndham Grand Plaza Royale Palace Chengdu. We are delighted to hear your positive feedback and kind words about our hotel and staff. Last but not lest, thank you for staying you us and we look forward to see you again. We hope to welcome you back very soon!... More

Orlando, Florida
Top Contributor
58 reviews 58 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 28 June 2012

Closest thing you will find to a 5 Star property in the Chengdu area. This hotel is located some 40 minuets to the NW of the city center, in a area that is very new. The staff is excellent and all of them I encountered, with the exception of a lobby bartender, spoke decent English. The rooms are posh and... More

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Management response:
3 July 2012

Thank you for choosing Wyndham Grand Plaza Royale Palace Chengdu! We are looking forward to serve you once again. In the Japanese restaurant you can enjoy the delicious food.we will also provide the excellent service to you. More

Taipei, Taiwan
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 28 November 2011

When our travel agent told us they changed our hotel to the Wyndham Grand Plaza, my first reaction was 'Why on earth would they put us out in the middle of nowhere?!'. However, there are some advantages to being in the middle of nowhere - it's peaceful, it's clean, it's less polluted, hard to find in many of China's cities.... More

Was this review helpful? Yes 1
Bennyjin, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
8 December 2011

Thank you for choosing Wyndham Grand Plaza Royale Palace Chengdu as your prefered choice and your kind feedback. I hope you have a good time in this beautiful Pixian town and you must had tried all goodies of Chengdu. I am sad to inform you that you have miss out our Matsuya Japanese restaurant as it is voted the best... More

Los Angeles, California
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 23 September 2011

I have stayed here many many times on business travel. The hotel has massive issues with check-in each time. I routinely get keys that dont work, and a staff that avoids answering questions: they need a lot of training to become satisfactory at custoemr service. The concierge is always a charm, and very helpful. the managers are also very good,... More

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See 11 more reviews by evilexis for Chengdu
Bennyjin, Manager at Wyndham Grand Plaza Royale Palace Chengdu, responded to this review
8 December 2011

Thank you for choosing Wyndham Grand Plaza Royale Palace Chengdu as your prefer hotel and your kind feedback. Your likes for the 06 room type is exceptional unique because there is only 1 each floor and they are all designers selection. We have reviewed our key card system and have rectified this issue. However, if you will to encounter this... More

Dallas, Texas
Top Contributor
58 reviews 58 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 15 August 2011

Stayed here many times in 2010/2011. The facility is very nice and rooms great since this is a new hotel. But it is far from town - about an hour drive to the center of Chengdu. If you are not Chinese you may have trouble with the staff understanding your questions. They want to give good service but sometimes do... More

Was this review helpful? Yes 1
 
 
 
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Additional Information about Wyndham Grand Plaza Royale Palace Chengdu

Address: No.1088 Wangcong Middle Road, Hi-tech West Zone, Chengdu 611730, China
Region: China > Sichuan > Chengdu
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #147 of 1,522 hotels in Chengdu
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Be Relaxed. Wyndham Grand Plaza Royale Palace Chengdu is a brand new 5 star hotel located in the west High Tech Development Zone of Chengdu. Neighbors to many well known companies like Motorola, Intel, Lenovo, Texas Instruments, Dell, GE and etc. Easy access to Chengdu International Airport and Down Town.Perfect choice and convenient for business and leisure. An ideal destination for Meetings, Conferences, Incentive events, Tours , Weddings or Simply Relaxation. The hotel has a perfect location in west Chengdu for all kind of meetings, events and gatherings with 14 function rooms and 2 multipurpose ballrooms. The grand ballroom can easily accommodate up to 900 persons for meeting. The Business Centre provides state-of-the-art equipment, including private workstations with Internet access for your complete privacy.Wyndham Grand Plaza Royale Palace features 420 well designed deluxe guestrooms and suites. Executive Floors and a spacious Executive Lounge are dedicated to provide the most personalized service to all guests. The Spa, Fitness Center and Largest Indoor Swimming Pool offer a range of services and facilities for your leisure and pleasure.3 restaurants and 3 bars each with distinctive style, All Day Dining café which can provide 308 seats serves various authentic international cuisine; the Lobby Lounge, creates a perfect atmosphere for business and social gatherings; Katsuya Japanese Restaurant serves traditional Japanese cuisine, with an action Teppanyaki atmosphere in the main dining area complimented by a Saki and Sushi counter; the Tea Garden is a specially designed venue with 14 Mahjong rooms, serves an excellent selection of Chinese Tea and pastries. Last but not least, The Chinese Restaurant serving exquisite Sichuanese and Cantonese cuisine in 32 modern and stylish private dining rooms. ... more   less 
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