BIG COMPLAINT : several nights could not get the room Air Conditioning below 26 degrees C. Staff could not fix the problem either until my last 2 nights. Nice property, large clean room with separate living area. Bed is very hard Chinese style. Large well lit bathroom with separate shower. Water pressure is good. Free Wifi in room is quick.... More

Stayed at this hotel next to the Suzhou Technological Park. I was here on business so appreciate the convenience of walking to the companies I was visiting. The hotel is good and with WiFi and Breakfast included is a good bargain. I was given a Suite room which had a small kitchen but made because of the partition the actual... More

We stayed here for one night as part of a your. ,the room was huge set up like a bedroom and living room combo with a rotating tv screen separating the two. Large, clean bathroom. We were very tired from touring and decided to opt out of the group dinner. We picked up Subway sandwiches from the building next door.... More

I loved this hotel.. it ought to be a 6 star.. seriously.. I mean HOW MANY hotels do you know of.. you can lay in bed.. push a button and the curtains will open! We had a couch, but the tv swiveled in the middle of this HUGE room so we could see it when in bed. The windows were... More

I like this hotel a lot. I was skeptical about how the rooms would be in this city; however, I was impressed they were huge. The lobby was grand and even had a piano bar.. I especially liked the silk sheets and comforter that were appointed to the rooms. I was on a high floor and had a great view.... More

On a recent trip to China, we stayed at five different hotels, and this was, by far, the best. tesChecking was seamless and the staff were, without exception, courteous and professional. I ordered a converter from the front desk, and it was delivered to me in less than 5 minutes. The suite was immaculate and the beds and bedding were... More

Went to China in January as part of a tour with China Tours sold through Living Social Escapes. We visited Suzhou as an overnight and stayed at this hotel.Overall the entrance is grand and the hotel is comfortable but there is no pool and the bar/lounge was very average. The room is clean and well kept however the bed was... More

The check in was without any hassle. The front desk staff were very professional and handled everything very well. We were very pleased and impressed with the room. It was a very large " junior suite". Everything was well appointed and clean. Restaurant and bar service was very good. Mattress is very firm, but I slept soundly. No complains. Very... More

The public rooms of this hotel are stunning, but the bedrooms are in need of some attention. The carpet in our room was worn and the walls could have used a new coat of paint. The beds had the firmest (Dare I say "hardest"?) mattresses I have ever encountered in a hotel. I must admit I slept well, but others... More