I'm surprised at the negative reviews for this hotel. I had a wonderful stay here. From the moment I walked in the front entrance, the staff was attentive, friendly and helpful (even if their English was sometimes not great--they managed to communicate). The entrance, gardens, lobby, and restaurants were all very clean and lovely. The breakfast buffet was extensive, diverse,... More

We stayed here for 2 nights, very comfortable 2 nights. The same side of the street (one minute walk from the hotel), there is a small shop, they make a kind of sesame seed biscuits, very delicious, we go there morning and night, still miss it . We ate dinner in the Chinese restaurant one night, there were only three... More

Spent one night in this hotel. Cleaness of the room is the only good aspect of this property. For the rest, this is far from being a four-star hotel. I booked the room through the SLH network, of which this hotel is supposed to be part, and correctly got the relevant confirmation. Yet, at the time of chek-in no reservation... More

I was very amazed by this hotel. It is in a great location in the centre but in the old town. The hotel is beautiful and the service very good and professional. Short walking distances to all Suzhou sightseeing places. They also have very good assortment for breakfast. We will definitely be back and will recommend this hotel to all... More

This hotel is new and looks nice but rooms are poorly designed and not functional. The bathroom had no place to hang or place any clothes and the sink and bench was too small. Rooms are decent size but space is wasted eg. sofa was placed such that it was too tight to get to the desk whilst there is... More