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Westin Wuhan Wuchang Hotel Reviews, Wuhan

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All 1,284 Wuhan hotels

Westin Wuhan Wuchang

No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Hotel amenities
Westin Wuhan Wuchang
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Ranked #9 of 1,284 hotels in Wuhan
4.0 of 5 stars 65 Reviews
Most recent review
“Good business hotel”
4 of 5 stars Reviewed 14 June 2013
Lawrence L
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65 reviews from our community

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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good business hotel”
4 of 5 stars Reviewed 14 June 2013 NEW via mobile

Everything that you can expect from a Westin. Huge welcoming lobby, and the Room, shower and bed were great. View of the Yangtze was perfect. But the front desk service was slow - during check-in and check-out, and could add a couple of staff during peak hours. I enjoyed the morning breakfast with its wonderful variety and service. But the... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
17 June 2013

Dear Lawrence L Thanks for taking the time to comment on your stay at The Westin Wuhan Wuchang. It was great to read that you enjoyed your experience at our hotel. As always we strive for service improvement and we look forward to welcoming you back in the not too distant future. Warmest regards Matthew More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Beautiful hotel - service needs a boost”
3 of 5 stars Reviewed 14 June 2013 NEW

Rooms are great. Club lounge is very nice. Service is lacking especially at the front desk and the all day dining restaurant. Also, not the place to go for a business dinner or a bit of piece and quiet. The all-day dining has a kids play area that is not supervised and very very loud.

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
17 June 2013

Dear ‘Gary1381’ Thanks for your comments regarding your recent stay. We are pleased that you enjoyed your room and the Westin Executive Club Lounge. We will certainly look to improve our service at Front Desk and in the restaurant. As you quite rightly noted Seasonal Tastes, our all day dining venue, is suitable for those with families. Next time please... More

Muscat, Oman
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Bad experience”
2 of 5 stars Reviewed 26 May 2013 via mobile

Impressive building, far away from downtown, very poor service, breakfast very Chinese, and most of staff don't speak English. After a struggle ordering my dinner they got the order totally wrong. I don't know if this is the case of all hotels Wuhan.

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
3 June 2013

Dear ‘77Alchemist77’ Thanks for your comments regarding your recent stay with us. I was disappointed to read about your experience and have shared your comments with our team. We will certainly look for opportunities to improve the service we offer our guests and hope we have the chance to welcome you back to see the changes. Regards - Matthew More

Taiping, Malaysia
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Loved the service and the heated pool!”
4 of 5 stars Reviewed 26 May 2013 via mobile

We had a large group of 30+ and we all enjoyed it. The pool is heated to 28C so its not too cold but just nice. A tip is to have breakfast, brunch at the cafe downstairs it is quite nice. I ended up getting some of their items in the shop e.g. dumplings, macaroons as souveniers :) Location is... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
27 May 2013

Dear “MacGyver-SG1” Thank you for giving feedback on your recent stay at The Westin Wuhan Wuchang. We very much appreciate your positive comments regarding the pool, restaurant and particularly the service experience you had at the Front Desk. Hopefully we can welcome you back in the not too distant future. Warmest regards - Matthew More

Montreal, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Great hotel, great views”
5 of 5 stars Reviewed 25 May 2013

Newly opened, well loacted overlooking the Yangtze and Han rivers, facing the older part of Wuhan. Service attentive, Breakfast and Brunch delicious. Walking promenade just across the street. Overall and enjoyment and a pleasure for the family.

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
27 May 2013

Dear “BrotherYo” Thank you for giving us a wonderful review. We are pleased you enjoyed your recent stay with us. Hopefully we can welcome you back to The Westin Wuhan Wuchang again soon! Regards - Matthew More

New York
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Westin standard, but location is a bit far”
4 of 5 stars Reviewed 30 April 2013

Stayed there a month and half ago for business. The hotel was pretty much a standard Westin. My window was directly facing the Yangtze River, which was a major plus. However the location left a lot to be desired. It was not anywhere near the city centers. So if you want to go anywhere, you will have to either take... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
9 May 2013

Dear “LewNY” I appreciate you giving feedback on your recent stay at The Westin Wuhan Wuchang and we are pleased you enjoyed the view over the Yangtze River. We hope to see you again soon! Warmest regards Matthew More

Top Contributor
75 reviews 75 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
“Good, but can be better!”
4 of 5 stars Reviewed 19 April 2013 via mobile

This is a hotel with what you can expect from a five star Westin. Great looks, clean, good restaurant, spacious well decorated rooms, good bed and a good shower. What else do you need! Well first of all there is not much to do around the hotel although the sub way is at walking distance if you want to go... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
9 May 2013

Dear “Ronald D” Thanks for taking the time to give us feedback about your recent stay at The Westin Wuhan Wuchang. We were pleased to read your positive comments about our rooms, restaurants and Westin Workout Gym. I also see that you would like internet included next time you visit. I would certainly suggest you take advantage of booking a... More

Faridabad, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Amazing in China”
4 of 5 stars Reviewed 18 April 2013

Excellent place to stay in Wuhan. Stunningly large and beautiful lobby. For a city which is not much known outside of China, an amazing property in the middle of China on the banks of Yangtze river. Serves as good place to stay for business and leisure travellers. Fast Internet, good breakfast, comfortable bed and friendly service. All delivered at a... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
18 April 2013

Dear “manishgour” Appreciate your feedback on your recent stay with us at The Westin Wuhan Wuchang. Your comments are very encouraging to the team and we are pleased to see that you rated internet, breakfast, our ‘Heavenly’ bed and friendly service so highly for both leisure and business travelers. Your comments regarding English levels are noted and please be assured... More

Singapore, Singapore
Top Contributor
58 reviews 58 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
“Luxurious hotel with grand lobby”
5 of 5 stars Reviewed 10 April 2013

I really enjoyed my stay at the Westin Wuhan Wuchang. It’s a beautiful hotel that’s well designed for both business and leisure travellers. The hotel’s most stand-out feature is its grand lobby. Wow! It is graced with a massive chandelier, soaring columns and ornate, gold-colored artwork along the walls. It’s unfortunate that very few new hotels these days have grand... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
15 April 2013

Dear “PeanutButters” Thanks for taking the time to comment on your recent stay at The Westin Wuhan Wuchang. We very much appreciate your positive comments particularly on our lobby, rooms, food & beverage venue‘s and most importantly - service! Hopefully we can look forward to welcoming you back in the not too distant future. Warmest regards Matthew More

Del Mar, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Modern hotel, great service, great breakfast”
5 of 5 stars Reviewed 9 April 2013

Excellent hotel in Wuhan - just what you'd expect from Starwood/Westin - which is what I'm after when I'm traveling on business. I want fast internet, a modern fitness center, comfortable bed, a good breakfast (huge selection at the buffet), and friendly service. And this hotel delivers on all of that, at a very reasonable rate given the level of... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review
15 April 2013

Dear “chipdesigner” Thanks for taking the time to comment on your recent stay at The Westin Wuhan Wuchang. It was pleasing to read that we exceeded your expectations as a business traveler! We all hope you get the opportunity to return to stay with us again. Warmest regards Matthew More

 
 
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Westin Wuhan Wuchang
4.0 of 5 stars 65 reviews
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Additional Information about Westin Wuhan Wuchang

Address: No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Region: China > Hubei > Wuhan
Amenities:
Fitness Centre Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 1,284 hotels in Wuhan
Price Range: €€
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Westin Wuhan Wuchang
No.96 Linjiang Road, Wuchang District
Wuhan 430062
China
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