Sheraton Sanya Resort (Sanya, China) - Resort Reviews

Also Known As:: Sheraton Sanya Hotel Sanya; Sheraton Sanya Hotel; Sheraton Sanya; Sanya Sheraton

Address: Yalong Bay National Resort District, Sanya 572000, China

Region: China > Hainan > Sanya

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#10 On the Beach Hotels in Sanya

#11 Luxury Hotels in Sanya

Price Range: €€€

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: “The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more less

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Dave S

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Nice place to do business”

Reviewed 11 March 2013 via mobile

Spent one week on business and found the staff very friendly and helpful. Room was a great size, facilities were above average, grounds and pools were kept to a high quality. Loved the fish in all the pools. Great view to the beach and sea.

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Dear Dave, Thank you very much for choosing Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We are so happy you like the environment and facilities and enjoyed your business trip here. Thanks for your comments, we sincerely welcome you back for your... More

Radiationray

2 reviews

Reviews in 2 cities

2 helpful votes

“great property but hardware little bit old”

Reviewed 24 January 2013

Hardware is little bit old but staff are very nice and thoughtful, they even can plan your stay in sanya and arrange the rountine. Outside garden is very nice and suitble for kids. Rooms arenot very special.Generally suitable for gateaway

Was this review helpful? Yes 2

Dear guest, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We are so happy you like the environment and facilities and enjoyed your vacation with us. Thanks for your comments, we sincerely welcome you back for... More

Pier E

Hamburg, Germany

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 6 cities

1 helpful vote

“very big”

Reviewed 4 December 2012

this is such a nice hotel. bad thing is a little too big and far to go. especially when having business early in the morning. the hotel is very beautiful and clean and many good staff. a girl, i think Lisa, check me in and speak perfect english. best i heard in china. also the doormen is very nice and... More

Dear Mr Pier E, Thank you for your great encouragement to all our team. We are thrilled to hear you had such a memorable time with us and took the time to share your experience with the many other guests who are considering coming to beautiful Sanya and to Sheraton Sanya Resort. We hope to welcome you back again soon.... More

ratata

Norway

Top Contributor

72 reviews

31 hotel reviews

Reviews in 37 cities

79 helpful votes

“Huge hotel lacking atmosphere”

Reviewed 1 November 2012

Perhaps we were a bit unlucky with our stay as a typhoon passed by the second day. The resort is quite nice, but I felt it was way too big. There was no real atmosphere wherever you decided to sit down. The breakfast area was big and crowded and the lobby area also felt very big and noisy. The swimming... More

Dear Ratata, Thank you for your valuable feedback which we take very seriously and encourage from all our guests. It is extremely unfortunate the your stay with us coincided with what so far has been the worst typhoon to affect us this year. We certainly hope it will be the last of the Typhoon season for 2012. It sounds however... More

2deer

Atlanta, Georgia

78 reviews

41 hotel reviews

Reviews in 36 cities

39 helpful votes

“Great property, wonderful setting, excellent service”

Reviewed 29 August 2012

The drive to the property is a bit long (around 45 minutes) but the property is well worth the visit. Nice rooms, good baths, good internet service, and beutiful views. The grounds are beautiful. Multiple pools, restuarants, beach activities make this an exceelend get away for business, couples or families. There are also some wonderful, exclusive bungalos on property. The... More

Was this review helpful? Yes 1

Dear guest, It is a delight to learnt that you have enjoyed your stay with us at Sheraton Sanya Resort. Your comments are well received and we appreciate that you have taken valuable time to share with us your feedback.It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We look forward to... More

fatfeimao

Hong Kong, China

91 reviews

17 hotel reviews

Reviews in 16 cities

36 helpful votes

“Hotel may be old in Sanya terms but will come again !”

Reviewed 30 July 2012

I was very satisfied with my stay here, 40 minutes away from Sanya Airport. Located on Yalong Bay amongst various other hotels along the beach. It is almost right in the middle of about ten hotels along the beach, although you would never realise this until you look at a map or walk along the beach. Marriot, Hilton, Ritz Carlton... More

Dear guest, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services.The Grand Deluxe Laguna View Room is one of the most popular room types in our hotel, we are so happy you enjoyed your vacation with us.... More

Spellinbee

10 reviews

6 hotel reviews

24 helpful votes

“Its just Beautiful!!”

Reviewed 27 May 2012

We had originally wanted to stay 3 night in this hotel but reservation had made a mess (mainly on pricing) so we stayed for one night instead. We had our stay in lagoon access room type. Check in: smooth and night duty manager, Jimmy came to greet us. Jimmy was v, friendly. I was given a choice (but no wifi... More

Dear guest, Thank you very much for staying with Sheraton Sanya Resort and leaving us valuable feedback. We really appreciate your comments which would be very helpful to improve our service. We're happy that you enjoy the vacation with us and we will be on your preferred list for the future. It's great that you're satisfied with the check-in, check-out... More

RemoraSurabaya

Xiamen, China

Contributor

17 reviews

Reviews in 9 cities

5 helpful votes

“Great for kids”

Reviewed 23 April 2012

I have stayed at the Sheraton Sanya resort for 4 nights in April 2012. Due to our flight being delayed we arrived at 2 AM and our pick up from the hotel was there anyway including a child's car seat. What a great start to our stay! After a 40 minute drive to the resort we were quickly checked in... More

Dear guest, Thank you very much for staying with Sheraton Sanya Resort and sharing your feedback. It's our honor to provide you a relaxed and quiet enviroment for your vacation. We're very happy that you like our pools and satisfy with our service. Thank you for your understanding about Lotus Cafe's rennovation which should be done in a few weeks.... More

ScambusterSZ

Sydney, Australia

122 reviews

15 hotel reviews

Reviews in 38 cities

50 helpful votes

“Tired hotel in need of a facelift. Substandard for Sheraton. Shameful for SPG's.”

Reviewed 14 April 2012 via mobile

While this hotel may have been flavor of the month and lived on the fact it hosted a few Miss World Pageants, I can tell you they would 'never' attract any such function with the current state of the hotel. The service is very patchy and not anywhere near Sheraton standard nor 5 Star. Language is a big problem but... More

Was this review helpful? Yes 3

Dear guest, Thank you for staying with the Sheraton Sanya Resort and sharing with us your valuable comments. Obviously we did not meet all of your expectations on your most recent visit with us and for this we are deeply concerned. We strive to ensure every guest who visits us takes home some memorable experiences and feel relaxed and completely... More

Stephane P

Shanghai, China

8 reviews

4 helpful votes

“Good value restaurant”

Reviewed 29 January 2012 via mobile

I did not stay at the hotel, just stopped by walking on the beach. The hotel is right on the beach(don't look at the map. The garden is superb, very nice atmosphere in the restaurant. Surprisingly not very expensive as you would expect in such places, and when i get my tuna salad(98rmb) it was really good and the club... More

See 3 more reviews by Stephane P for Sanya

Dear guest, Thank you very much for your valuable comments. Your feedback is very precious for us. We're engaged in improving our food quality and choices, as well as the service standard all the time. We sincerely welcome you to stay with us next time so that you can fully experience our 5-star services. Thank you again for your comments,... More

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Sheraton Sanya Resort Reviews, Sanya

Sheraton Sanya Resort

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