I stayed at this hotel as a female solo traveller in november. I booked a superior deluxe room in the VIP area (the new building located by the infinity pool) and thought it was excellent value for money. The rooms all have a great view of the sea and a nice big balcony. The infinity pool is great and the... More

The hotel is located near dadonghai (Big east sea), therefore you can get the view of south china sea from the room. facilities Swimming pool is okay, located across the street on the higher section of the hotel. the restaurant is okay, ordinary food.. but the 海南四大名菜 (Four Famous Dishes of Hainan) is available in the restaurant. 文昌鸡 (Wenchang ji)、加积鸭... More

The hotel is quite good, the room was great (located on the new building at 7th floor). The breakfast is very chinese without much choice of western food. The restaurant at the pool is not so good but the chinese restaurant at the lower building was absolutely great!!!!!!!! the only problem is to communicate with personal thats only speck chinese.... More

Firstly and most importantly, this is a review of the Sanya Royal Garden Resort -GRAND BUILDING. The hotel has two separate facilities and they are very different. I believe they are in the process of changing the name of their older building as my Chinese companions told me that the Chinese name of this hotel no longer reflects the English... More

Stay somewhere else. I travel extensively and have never encountered such rudeness. When the staff are not on their cell phones or chatting among themselves, they act as if you are a bother and go out of their way to avoid providing assistance. For me the last straw was when I asked the woman sitting behind the "cashier" sign to... More

We booked a superior ocean view room in the main building on the 4th floor. I loved the early morning views of the sunrise from the balcony. Our room was in the older section - the doors were worn and our closet door was broken, but the beds were comfortable and clean. We felt very safe there. Good service -... More

We found this hotel in Agoda and when i was trying to book the room I found out they have two different buildings which one is older and one is newer. Make sure you book the right one with the infinity pool and located on the uphill right across from the older building. I believe the name of the new... More

there are 3 buildings of the hotel and you need to make sure which one you are going to stay since their room rates vary vastly. the best one is on the moutain which has an infinity pool but all hotel guests can use it. the hotel can even use a golf cart to send you up the moutain for... More

We stayed in the 3 star section of this hotel, despite being told it was a 4 star hotel when booking it. The reason why we will not return to this hotel again is the poor service - the staff appear disinterested and lazy, and at times were downright rude. Never recieved a smile from the staff for the 4... More