- Grand Accor Oriental Ginza Shenzhen

The hotel just 3 minutes' walk from subway/underground station. Some rooms facing Shenzhen bay, golf driving range, the bridge connected China and Hong Kong, the view is good while sunny day but some rooms' view blocked by other building of the hotel; u cannot see anything but the wall of that building it just 3 metres from your room window,...
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Great location immediately next to the subway from the airport - easy to catch the train from the very modern airport. We booked the executive rooms but they seemed confused that we when we booked for 2 adults and 1 child (10 years old) that we needed an extra bed. This was not uncommon in China. After much discussion we...
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I picked up this hotel as this was just at the metro station and mercure is a trustable brand (most of the time). Took the hotel shuttle from HK Airport. Hotel is just over the metro station and one can reach any part of Shenzhen in minutes. Breakfast had some vegetarian items so was OK for me. Hotel has an...
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Dear guest,
We would like to thank you for choosing Grand Mercure Oriental Ginza as your accommodation choice during your recent stay in Shenzhen and for taking the time to feedback your comment to us.
We are very pleased to read that you appreciated our hotel. As you mentioned, Grand Mercure Oriental Ginza is right next to the Zhuzilin Metro...
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Most of things are okay. Just only except the service attitude in your check in & check out counter. So poor service, no smile & allow not fall in one line. I've one question here, why you have set up a prior counter for member to check in? But the answer is no service & need wait for the next...
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Dear guest, Thank you for choosing Grand Mercure Oriental Ginza Shenzhen, P.R. China as your accommodation choice during your recent visit to Shenzhen and we would like to express our gratitude to you for your comments about our hotel.
We apologize for the inconvenience you experienced during your check-in process. Obviously, we take great effort in training our staff not...
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Location: although it is just outside the MTR exit, it has almost nothing around. No supermarket, no ok restaurant. Need to walk 15 min to reach good food.
Staff at front desk seems do not know what they are doing...
Overall, it is a good price in Shenzhen with reasonable room quality. Worth the money but do not expect anything...
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Dear guest,
Thank you to have post a comment on TripAdvisor. Guest’s feedbacks are very important to us in order to keep updated our operational standards for the highest satisfaction of our guests.
We deeply regret that some of our front office employees did not give you a good feeling about our hotel. Please be assured that we are striving...
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It is a nice hotel as all accor hotel. confortable, calm, welcoming.
I appreciated my stay in Shenzhen and will recommend this hotel to all my colleagues and friends. peple were kind and rooms are just as I wished.excellent Bed and good choice for breakfast.
Great souvenir.
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Dear Guest,
We would like to express our appreciation to you for your stay at Grand Mercure Oriental Ginza Shenzhen hotel and for sharing your comments to our hotel.
We are glad to read that you had a pleasant stay at our hotel and thanks for your recommendation. Just as your know, Grand Mercure Oriental Ginza Shenzhen stands in the...
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Overlooking Shenzheng Bay, the hotel is conveniently located at many major thoroughfare intersections and a subway exit right at its doorstep. I've enjoyed a wonderful stay and the staff accomodated all my requests. Good choice for staying in a 5-Star which is so close to Hong Kong and major highway into Dongguan and Guangzhou.
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Dear guest,
We would like to thank you for choosing to stay with Grand Mercure Oriental Ginza during your recent visit to Shenzhen and for sharing your appreciation with us.
We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comment on the service provided by our staff is most gratifying...
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