Good value for money. I don't think you pay the typical five star prices here, but you get the five star features. Stayed here during Chinese New Year. Hotel did not seem busy, but still could not check in until 15.30. Nothing was offered for compensation which annoyed me (like a welcome tea or something). They just let me sit... More

I was in Shenzhen for ten days and needed a hotel that was basically a working office. The Marco Polo was perfect. I had a club room (38th floor) with access to the lounge and business center on the 40th floor. The bed was very comfortable. The bathroom was amazing with a separate tub and shower. The closet had a... More

My family stayed at the Marco Polo in Shenzhen for 2 nights and had a perfect stay. The hotel is located in Futian, the business district of Shenzhen. The hotel largely caters to businessman and holds lots of conventions. Sino Life had a large convention during our stay. Futian turned out to be extremely convenient because it is in the... More

Gorgeous, very tastefully decorated hotel in the heart of Shenzhen city, Extremely helpful, pleasant, professional employees who clearly took customer service as a goal. This is the absolute cleanest hotel I've ever stayed in - every day I was there, I saw hotel employees cleaning everything from elevators to chairs! There are shopping malls and restaurants steps away, and I... More

very comfortable hotel, good location.I stayed in the Marco Polo while attending a conference at the Conference and Exhibition Centre, a 10-15 minute walk from the hotel. There are a number of excellent restaurants nearby (including Starbucks to pick up a morning coffee on the way to the conference). The area was busy and felt safe to walk in. The... More

As the hotel name suggested, this is an asian 5-star chain hotel and you would expect all the amenties and service level from a 5 star hotel. The hotel is relatively big, with over 390 rooms I stayed there for 2 nights in October 2011. + + The Location + + The hotel is located in an area called Futian... More

Arrived with main door cluttered with guests standing and talking. No bellman to assist me with my luggage. Carried them all the way to check in desk myself. Booked non smoking room two weeks before arrival, but was told no more non smoking room available. I was irritated by now. Dinner at main Cafe Marco was pure disaster: Yangzhou fried... More

Rooms were really comfortable and well furnished. Has everything a business traveller needs from a nice hot shower to free wireless internet with a large work desk with multiple sockets and very comfortable bed. also has a swimming pool spa and gym although I didn't check those out. Very good breakfast spread with both western chinese and japanese food. Hotel... More

This hotel is a short walk from lots of good restaurants and bars. I've stayed there twice, last time with an exec club room 35th floor. The room looked nice and seemed clean, but I had a few different bugs in the room in the AM. First was a pretty big cockroach, followed by some tiny red ants. I'll try... More