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Four Points by Sheraton Shenzhen

4.0 of 5
No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Hotel amenities
Ranked #25 of 1,293 hotels in Shenzhen
4.0 of 5 stars 339 Reviews
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339 reviews from our community

    Trip type
Traveller rating
    98
    180
    51
    7
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Date Rating
TravelRaoul
Shenzhen
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I satyed for one night: - clean nice room - room was rennovated with flat screen and light wooden furniture - very compfy King bed - 10 min walk to the HK border (Hotel also offers a free shutlle bus) - No free Wifi is a bit outdated!!!!! - 10 min taxi ride to downtown Shenzhen/ Coco park (cost you... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
9 February 2012

Dear Guest, we appreciate you taking the time to post the comments - it’s always great to hear that our guests enjoy themselves during their travels.Thank you again and we hope to welcome you back to the hotel in the near future. Kindly Regards Bryan Cheong General Manager More

comn2getme
Chicago, IL
Reviewer
4 reviews
8 helpful votes
5 of 5 stars Reviewed 25 January 2012

Good value hotel. Has many features for luxury hotel. Good breakfast, however, a few years back was even better. Good size rooms, if you ask for west tower and possible xx55 room (xx-stands for floor #). Good size gym and great roof top pool. Internet is good either at night or early morning. later gets little slow. Location is close... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
7 February 2012

Dear Guest, Thank you for sharing your experience with us and we pleased to hear you enjoyed your stay. Your compliments towards the staff are greatly appreciated and it will certainly inspire our teams.Once again, thank you for your feedbacks and we look forward to welcoming you back in the future. Kindly Regards Bryan Cheong General Manager More

John S
Bangkok, Thailand
1 review
1 of 5 stars Reviewed 19 January 2012

I thought the rooms were quite average, but you get what you pay for, I should have know better. I found people (staff) quite pleasant, was good, but they did not like the hotel bosses and showed in the service, not a nice feeling. As for food I ate out as much as I could, breakfast was just ok, nothing... More

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fourpointsshenzhen, Manager at Four Points by Sheraton Shenzhen, responded to this review
20 January 2012

Dear Guest, Thank you for staying with us and we apprieciate your time spent sharing your feedback with us. We are sorry to learn that our services/products did not meet your expectation. Your comments have been taken very seriously by the management team, we will follow up immediately. In the mean time, we hope you will stay with us again... More

James T
Vancouver, Canada
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 15 January 2012

Isolated location near the FuTian border crossing - 10 minute walk or you can use the shuttle service during peak hours. Great gym with newer equipment. All and any entertainment or shopping options are a taxi ride away. Highly recommend if you want to avoid Hong Kong hotel prices and you have a visa that can allow you to come... More

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Steve_NG_HK
Hong Kong
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 7 January 2012

No night life or entertainment nearby the Hotel. Good price and neat rooms for families and lovers to stay in Shenzhen in a 4-star Hotel. Five minute taxi ride or free shuttle bus to the Border check point; then Takes about 45 minutes to the city center of Hong kong SAR. More

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saturnoaldo
Milan, Italy
Senior Contributor
26 reviews
8 helpful votes
4 of 5 stars Reviewed 29 December 2011

Near the futien ceck point metro e near the bridge of custom, Many business men and the hotel is the standard of sheraton chaine.The other sheraton in town is better but this one is more convinient for short stay and if you go often to hong kong. .Many taxi bring you in center in 10 minutes for about 7\10 euro.... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
6 January 2012

Dear guest, We appreciate you taking the time to post the comments - it’s always great to hear that our guests enjoy themselves during their travels.Thank you once again and hope to welcome you back to the hotel in the near future. Kindly Regards Bryan Cheong General Manager More

Panda998
Hong Kong, China
Senior Contributor
34 reviews
9 helpful votes
4 of 5 stars Reviewed 29 December 2011

This hotel is located just 1km from the Futian Checkpoint MRT station, they got shuttle bus every half hour back and forth to this checkpoint during the daytime, otherwise, it’s only a 10mins walk thru the narrow pedestrian path (at night, it is very quiet, better avoid walking alone although no crimes have been reported). The hotel is next to... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
6 January 2012

Dear guest, I appreciate you taking the time to write a review of your experiences at Four Points by Sheraton Shenzhen. Your compliments towards our hotel are greatly appreciated and it will certainly inspire our team spirit. Once again, thank you for your feedbacks and we look forward to welcoming you back in the future. Kindly Regards Bryan Cheong General... More

Littlewormmy
Kuala Lumpur
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

Stayed 2 nights in this property due to the convenience for entering Hong Kong as there is shuttle bus provided by the hotel on complimentary to the train station. There is nothing much to do in Futian Free Trade Zone. The hotel was pretty old and rundown , the rooms are small and tired not to mention that the bed... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
30 December 2011

Dear Guest, Thank you for choosing to stay with us and leave the comments to us. We pleased to hear that you enjoyed your dining experience in our restaurant, your compliments towards our staff are greatly appreciated and it will certainly inspire our team spirit. Thank you again and we hope to welcome you back to the hotel in the... More

Musesilvergirl
Hong Kong, China
Senior Reviewer
9 reviews
5 helpful votes
3 of 5 stars Reviewed 15 December 2011

Four Points by Sheraton is an excellent hotel if you want to be easily accessible to both Shenzhen and Hong Kong, because it's basically 5 mins drive from one of the HK borders (Fu Tian) to China. However I stayed in this hotel for the purpose of a shopping trip, so it took me a while to get to popular... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
30 December 2011

Dear Guest, Thank you for taking the time to post your comments regarding your stay with us at Four Points by Sheraton Shenzhen! Your comments will be passed onto our team especially our house keeping team. Once again, thank you for your feedbacks and we look forward to welcoming you back in the future. Kindly Regards Bryan Cheong General Manager More

amanmlt
New Delhi, India
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 12 December 2011

I stayed here from 9th Oct to 15th Oct 2011, Ambience is good, hospitality is very good. Staff is very helping. Rooms are bit small as comapre to otehr hotel where I statyed. It has three resturants, but I tried only Taste Resturant which has buffet option, Even though being in China there are many Vegitarian options in the Buffet... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
16 December 2011

Dear Guest, Thank you for choosing to stay with us and leave the comments to us. we are pleased that you enjoyed our Taste restaurant, gym and swimming pool, and your compliments for our services are greatly appreciated and it will certainly inspire our team spirit. Thank you again and we hope to welcome you back to the hotel in... More

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Four Points by Sheraton Shenzhen Also Known As

  • Sheraton Shenzhen
  • Four Points Shenzhen
  • Shenzhen Sheraton
  • Shenzhen Four Points
Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China

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