We spent one night at the Westin Nanshan opposite the Window of the World theme park in Shenzhen just over the weekend. We converted our AsiaMiles points for a standard room, and upon arrival the receptionist sold me a two-person breakfast package that includes an afternoon tea set (for two) and free wi-fi all for a cost of 399 yuan...
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Dear sir,we are taking this opportunity to thank you for sharing your great stay experience with us and we appreciate your full score rating from our managerment team. And our related department will follow up on your suggests on our lighting system and afternoon tea . We are looking forward to provide you the outstanding service again any time soon....
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Really nice NEW hotel and what everyone would expect from a Category 5 hotel with Sheraton systems. Attached to a huge shopping mall and in a great location. Perfect for any occassion.
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Thank you for sharing refreshing perspective of your experience and it is inspiring to learn that your room tip is really helpful for other guests.We are looking forward to your return. Be well.
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I wanted to like this place. I travel to Shenzehn quite often. I would have put up with the small weirdly laid out room, but if you add up the air conditioning blowing on you all night while you are in bed (if air is off it gets way too hot in the room), hot workout center, and moldy room...
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Thank you for choosing us and taking your time to share your feedback after your recent stay with us. We are truly sorry to learn that your experience was far from perfect and sincerely apologize for the compromised experience that you encountered. For the problems you mentioned, we've passed them to relevant departments. We hope that there will be another...
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Very nice hotel, arrived around midnight, quick checking. Then I wanted to have a drink and relax before going to bed. The bar was not open anymore and everything was shut down.
Hotel room was very nice and clean.
Only complaint is that in the morning you hear the traffic from the road pretty lound. It woke me up.
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Thank you for choosing us and taking your time to share your feedback after your recent stay with us.We are passionate about nurturing your mind, body, and soul.In room dinning service is 24 hours available,all you need to do is just call our Service Express.For elevating your stay experience,we can arrange a room with another view more quiet for you...
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Westin Shenzhen is one of top choices to stay when I visit Shenzhen, either for business or leisure. The room is typical minimalist room but very clean and comfortable, with complete amenities, and what I like the most is the heavenly bed and pillow, I always sleep well whenever I stay in this hotel. The stuff was friendly, very helpful,...
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Thank you for sharing refreshing perspective of your experience and it is inspiring to hear that.We are passionate about nurturing your mind, body, and soul.As we are launching Upgrade Offer,maybe you can stay at our suite for elevating your stay experience next time. We are looking forward to your return. Be well.
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I have come to China many times and stayed at numerous hotels in both Hong Kong and Mainland China. I have to say this this hotel is a must choice for a wonderful and beautiful stay. You are greeted in the lobby with a simle and all the people working at the Westin speak clear english to make check in...
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Thank you for choosing us and taking your time to share your feedback after your recent stay with us.We are passionate about nurturing your mind, body, and soul by empowering you with a sense of well-being so that you can be at your best.We’re looking forward to your next trip to Shenzhen. Be recharged.
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The hotel has it all - great service, wonderful food (what a breakfast), one of the cooler bars in Shenzhen for views and a location near the major attractions, shopping, eating and subway. I recommend it!
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It is inspiring to hear that you had a good experience at The Westin Shenzhen Nanshan.We can arrange a room with another view for you next time. Hope to welcome you back soon.Be well.
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We had a pleasant 4 nights' stay in Westin; room was luxurious with great night views of Windows of the World. Staff were exceptionally attentive in helping with luggages and hotel buffet breakfast has good variety even though we had it daily.
It is linked to the Holiday Plaza located above the direct 2 subway to She Kou ferry and...
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We are glad to hear you have experienced great time in our hotel. We appreciate your valuable feedback. For more privacy when using the bathroom, you can open the shower room door,that door is not only for shower room,but also for hiding the toilet .We hope that there will be another opportunity for us to renew your experience at The...
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I found the staff friendly, the food was good and my suite was very comfortable. Bathrooms are cool with a real room standing bath.
The lounge was a little dark but it did have good food and drinks. Staff in lounge were friendly. It was a comfortable place to be.
Business center was ok.
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Warm greetings from The Westin Shenzhen Nanshan. Thanks for your comments.We'd appreciate you like our hotel. Wish you a memorable trip next time.
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room is clean and new; bathroom is interesting - the sliding doors are pretty nice; convenient - direct entrance to the big shopping mall; breakfast is good too - enough choices; good ground transportation (shuttle bus) to Hong Kong airport (also direct subway to She Kou ferry).
Compared to Crown Plaza crossed the street, the hotel entrance is kind of...
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