Location is great. Room is usual chinese 5 star. BUT THE SERVICE that I experienced was below 2 star. Doorman didn't move to open door. Reception ignored me for the best part of 5 minutes. Then I was not given ANY assistance re how to locate room. Where breakfast was located etc. So I get to my room ok -... More

Right smack in a very lovely part of Shenzhen with tree lined avenues, this hotel is a wonderful option for travellers who wish to explore the city and neighbouring Hong Kong. Located very close to a MRT station, it is also just one station away from the Custom & Immigration checkpoint to Hong Kong. So, stay in Shenzhen and make... More

great hotel, very very clean, almost perfect service, very professional staff, impeccable service breakfast certainly lacked the espresso but you can not have everything, I travel frequently for business in China have never eaten and had breakfast at a Chinese restaurant, but I must say that this hotel gave me a chance to eat Chinese breakfast and was a great... More

A new hotel that is conveniently located if you need to go to the Shenzhen Convention Center. You could actually walk to it, or take a 5-minute taxi drive. It boasts 5 stars but is clearly a level down most Chinese 5 stars I have been to. It is also moderate in size so easier to get to and around,... More

Good location for family shopping and easy access to good food and bargain shopping. The staff are well trained with some knowledge of spoken English. Overall comfortable and very secure environment. The restaurant serves very good Tim sum.

An impressive hotel to stay from the start, nice exteriors, exceptional service, clean and comfortable room, I definitely had a 5-star experience during my week long stay there. Check-in was fast and efficient and I was delighted that most of the staff there speaks a little English and the bell man was friendly and helpful to assist you. Very well... More

i had an enjoyable 2 nights stay at Asta. The room was clean and spacious, food was awesome and most importantly the staff were very polite and helpful. Everything about the hotel was 6 star quality. When I return to Shenzhen, I wouldn't even consider staying anywhere else. Hence I would strongly recommend Asta for your stay in Shenzhen.

The main thing I remember about the Asta, Shenzhen, is the staff. The room was immaculate, the food was superb, and the quality of everything was 6-star. But the staff were amazing: genuinely friendly, incredibly polite, and massively helpful . . . from the people at reception to the waiters to the woman who delivered my cleaned laundry. They were... More

My room is great with luxurious bed and bathroom. Location is fantastic with one subway station away from the border to Hong Kong. The Chinese restaurant is a must-go to taste the delicious and authentic Chinese dim sum.