Stay two nights during CNY, we had a great time here; great customer services, as we asked for a bigger room, cause we have kids, front desk really cared and gave us a lovely room. Big bathtub, with TV on the top; breakfast has variety of choices, with freshly squeezed juice. According to my husband, as all Marriott, Gym facility... More

I only stayed here for one night but I wish the trip was longer! My room was beautiful, modern, spacious, and had a great bed, great breakfast, good wifi, and a spread on the Club Floor (lounge) that gives R.C. properties stiff competition.

To start I have a car pick me up at the Shenzhen airport, its a wonderful service and takes the stress out of getting to the hotel. They greet you by name and have water and cold towels in the car, after a long trip from the US its a god send. Next you are greeted at the door by... More

To start with, this is a typical high-end hotel in China -- great building and great amenities; when it comes to the service, it's just soso. Maybe it's great in Chinese standard, but far below Korean or Japan. Staffs will talk/response in a good manner, but you don't feel the warmth and they barely smile. Did I ask too much?... More

Great US Styled Hotel all the quirks of a grand US Hotel. There is a sense of Space and dignity here and this is to be appreciated. I had previous stays but this time I dropped in and no help on rate or concessions for upper floors or executive level access were given. I booked via booking agent last time... More

The JW Marriott Shenzhen is right on the Shennan Avenue, the main street of Shenzhen. It's close to the Metro station, and one can easily take the Metro to go to the airport or to Lo Wu， where you can take a train to Hong Kong. The hotel is very sleek and the facilities are well maintained. The room is... More

This JW Marriott is not the newest hotel in SZ, but it maintains very good condition. Rooms are in good size and clean. Nice bathroom. Staffs are kind, friendly, and helpful. They even have a Chinese-speaking Russian in front desk. Breakfast has a lot of choice. Great location. Nothing to complain.

This Hotel is filled with Staff who are very warm, friendly and cordial. I want to say a big thank you to Ms.Peggy Shen and Joanna Lam, in Sales, and Katy Kang at Reception. They were really Professional, helpful and made no fuss to all my requests. Infact the whole team on the Lobby Level, alongwith the concierge and bellboys,... More

The JW Marriott Hotel in Shenzhen, China follows the bigger, better trend in China. All rooms are large (especially in comparison to the hotel I arrived from in Japan). 'Executive' rooms are larger, especially the corner rooms. Walk-in showers are amazing (I would call them shower rooms), but I experienced a cold drip from the overhead shower head when using... More