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Futian Shangri-La Shenzhen

5.0 of 5
No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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Futian Shangri-La Shenzhen
Ranked #6 of 1,572 hotels in Shenzhen
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443 reviews from our community

    Trip type
Traveller rating
    198
    219
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Date Rating
New York & Bangkok
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 May 2013

I only stayed in the hotel for one night and I arrived late and left early, so really did not spend much time here, but as far as I could tell everything was good. I was upgraded to a nicer room on the club floor (Horizon rooms I think they are called). That was nice, especially since it meant i... More

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
6 May 2013

Dear AsiaEXPAT77, I am so glad to know that you enjoyed your stay with us at Futian Shangri-La,Shenzhen. We hope to welcome you back in the near future and that this time, you will be able to stay longer to experience even more of our sincere hospitality and facilities. Yours sincerely, Nicholas Smith More

Chennai (Madras), India
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 30 April 2013

This is one of the premier hotels in shenzen and rightly so! The hotel is ideal for a business conference, which is what I was there for. The shangrila is well located, with a large shopping mall right next door, but I would not advise one to venture out alone, unless you speak mandarin fluently. But that's another story. I... More

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Nicholas S, Manager at Futian Shangri-La Shenzhen, responded to this review
2 May 2013

Dear KSBan: Thank you for sharing with us your positive comments. We are delighted to know that you had an enjoyable stay, Your compliments are words of motivation for us to consistently provide our guests with exceptional experiences at Futian Shangri-La,Shenzhen. I look forward to welcoming you back in the near future. Sincerely, Nicholas Smith More

Vellore
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 April 2013

Whoever said the real ShangriLa doesnt exist? The one thing that strikes you when you enter any of their properties is the sheer scale. Be it lobbies or the roof garden or even the dining space. The Futian property is no exception. Its location close to the business district makes it an ideal MICE destination. Our stay was made comfortable... More

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See 2 more reviews by dr_ajthomas for Shenzhen
Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
15 April 2013

Dear dr_ajthomas, We are delighted that you have discovered your Shangri-La with us in Shenzhen. Thank you very much for your compliments regarding our hotel location, meeting facilities, friendly colleagues and food and beverage service. We look forward to warmly welcoming you back to Futian Shangri-La, Shenzhen. Yours sincerely, Nicholas Smith More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

I love staying at the Futian Shangri la- great breakfast buffet. Hotel is as nice as Kowloon ( except of course that it is in Shenzhen.) Much better than Lohuo shangri la. We had a business conference here for 300 people traveling from overseas and everything was handled well. Rooms are very quiet and comfortable.

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
11 April 2013

Dear Kdsteve, Thank you for sharing your positive experience at Futian Shangri-La, Shenzhen. We hope that we will be able to extend our Asian hospitality to you, the next time you visit Shenzhen. Sincerely, Nicholas Smith More

Jaipur
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

Excellent property,lobby is great , very good view of hotel & surroundings from garden situated at 4th floor.ballroom & commen area is beautiful.rooms are spacious . Feel royal to watch T V lying in bathtub.

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
11 April 2013

Dear drab2001 Thank you for taking the time to write a review of Futian Shangri-La, Shenzhen. I'm delighted to know that you enjoyed the decoration of our hotel and felt like royalty here. I look forward to welcoming you back in the near future. Sincerely, Nicholas Smith More

Cork, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

I've had the absolute pleasure of staying at the Shangri-La Futian on a number of occasions. I am not often stuck for word when reviewing hotels and restaurants, but the Shangri-La stops me in my tracks each time. Suffice to say a detailed review is not warranted. Service, amenities, location, staff, food & experience are all exceptional. As a business... More

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
11 April 2013

Dear Great_Dane_Dillema, Thank you for choosing to stay with us and sharing your review. Your compliments are much appreciated and it encourages us to go beyond the expectation. Your Futian Shangri-La family look forward to welcoming you back soon. Sincerely Nicholas Smith More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2013

My family always enjoyed dining here ! We are lived in HK ! WHY ! 1 . SETTING : Warm service and Traditional music and. less crowded 2 . Food quality : Very high and stable if compared w years . 3 .Price is in Reasonable 4 . VIP Room : Absolutely privacy 5 . Outdoor table : for smokers... More

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See 2 more reviews by TerenceLung for Shenzhen
Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
8 April 2013

Dear TerenceLung, Thank you for sharing your positive review and recommendation of Shang Garden. We are so glad to know that you and your family enjoy the ambience, service and cuisine of Shang Garden. We look forward to welcoming you back soon. Yours sincerely, Nicholas Smith More

New Delhi, India
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 April 2013

This is one of the biggest chains of hotels... and overall experience of stay here was also too good... location of the hotel is also very approchable and good... and the hotel service and cleanliness and hospitality is amazing... Massage in the hotel is must... its very reasonable and also very good experience... Shenzhen Shangri La... must staying place...

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
8 April 2013

Dear Abhigya, Thank you for taking the time to write such a glowing review of Futian Shangri-La, Shenzhen. We are delighted to know that you enjoyed your stay with us. Your recommendation and compliments on our location, spa and service are highly appreciated. We look forward to your return soon. Yours sincerely, Nicholas Smith More

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 March 2013

I was rather disappointed by this hotel. I am normally a big fan of Shangri-La and I was expecting great things of this hotel, being reasonably new, and fairly expensive for Shenzhen. But in fact something special was lacking. The service was efficient, but not as friendly as normal Shangri-La standards. The room and bathroom were fine. Breakfast was OK,... More

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
1 April 2013

Dear Slitherin, Thanks for your review of our hotel. As extending gracious hospitality from our hearts is our main priority, we are disappointed to read of your experience. Please contact me at nicholas.smith@shangri-la.com so that we can address this with you directly. I sincerely hope that you will choose our hotel again when you are back in Shenzhen so that... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 March 2013

Due to my business trip to Shenzhen almost every month, Futian Shangri-la become one of my top selection to stay. One of the premium hotel and worth the price for high standard quality. The staff from the porter, usher, especially those staff in Horizon Club floor make us feel like we are back home again. It is really convenient and... More

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Nicholas S, Resident Manager at Futian Shangri-La Shenzhen, responded to this review
25 March 2013

Dear Violetoo, Thank you for sharing your sentiments of Futian Shangri-La, Shenzhen. We are most delighted to know that we are your hotel of choice when when you visit Shenzhen. As we continually strive to offer hospitality from the heart, we especially appreciate that you feel right at home with us. Your family at Futian Shangri-La looks forward to welcoming... More

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Additional Information about Futian Shangri-La Shenzhen

Also Known As:
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Phone Number:
Region: China > Guangdong > Shenzhen > Huanggang Port
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 1,572 hotels in Shenzhen
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. ... more   less 
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