Have always been staying this hotel when it was under the Sofitel group. Hotel still looks exactly the same. Service staff seem to have a better command of English now though. However, after 2.5 years since my last visit, Xiamen seems to have changed quite a fair bit. The obvious changes are that, there are more overhead bridges, dustbins and... More

I'm a frequent returning guest, since this property 1st opened as a Sofitel brand product. Throughout the transition to a Pan Pacific brand, this property has maintained a high level of consistency both in its staff service levels and Food & Beverage operations - its frankly difficult to find anything close to the standards offered up by the Pan Pacific... More

I have been staying in the hotels for the couples of years, even before they change its names. Upon on all of my stays, they never disappointed me. They provide consistently high quality of services in a lot of areas, not only limited to Front desk, rooms, Chinese cuisine, bar, business centre, local tours.... Besides, its location is excellent for... More

I enjoyed my stay at Pan Pacific Suzhou in August. That was one of the reasons for me to stay at Pan Pacific Xiamen for two nights during my recent trip to China. I was not disappointed. The room appeared to be renovated recently. It is clean, spacious and tastefully furnished. The many lights and mirrors brighten the room. Most... More

The brand name 'Sofitel' still appears on your credit card statement. But it's a Pan Pacific for quit some time now. We like it. Light spacious rooms with great bathrooms. Quit, even silent rooms. Good value for money. Take a club room, it's worth it. First time we stayed here, no one at the door to pick up our suitcases.... More

Overall attention to detail, food and how friendly the employees were just great. This was our first stay and when we come back in March for the Stone Fair we will definetely stay here. We wish we discovered this hotel earlier. More

Amazing Business Hotel with a first class service! 24h food order service :) very nice restaurants within the hotel and cheap authentic chinese restaurants in the near. Breakfast and Dinner was excellent! Had a stay for 2 days in a standard room with view to the hotel pool. Check-in procedure was fast and without any problems. More

I stayed at this hotel together with my son when we were on a business trip to Shanghai, Beijing and Xiamen on the way back to Istanbul. Our 10 days stays in China was great, but our last stop Xiamen was the best. From the first moment we arrived at 07:00 am from Shanghai, (I thought we were going to... More

I was here for business. All I could remember was the extended check-in and no one to attend to our needs, inspite of having travelled all day and was tired, wanting to get to the room. Not sure about the location of the hotel but the views were not great. My room had a eye level view of the ICBC... More