Great location on main square. Good hotel with good service. Food was also good. A wee bit noisy with cars but that is because of location and should not be a reason not to stay. Only issue was it took an age to check out which should be a quick and easy process.

I stayed at this hotel in February and it was a pleasant overnight, to catch my flight the next day back to Santiago. The location is the best, right on the main square with easy walking distance to every interesting place to see in Punta Arenas. Service was ok but need impovement in terms of celerity, breakfast was also ok... More

Checked into this hotel with a group of friends on our way to Torres Del Paine. Quite confusing time upon check in which took along time to be allocated a room. The room on our first stay prior to the tour to Torres Del Paine was overlooking the town square. The square became very noisy at night and we were... More

You could have two different views- one looking over the Straits of Magellean or the one we had- which looked over a pictuesque park.The restaurant ( where we dined for dinner) verlooks the Straits and has an indiginous peoples theme with hauntingly beautiful paintings. We had them make us box lunches to go and they were so huge we could... More

Stayed here one night as part of our Smartours Patagonia tour. Tho rated as a 4* more like a 3, Its sister hotel , Costaustralis at PuUerto Natales is far nicer and a true 4*. Room carpet was worn and stained; otherwise a somewhat compact room with a modern bathroom and decent breakfeast. Within a few blocks, are many cafes... More

The hotel is very well located. The rooms are simple, nice and have a great view. The bed was comfortable and the temperature was fine. Regarding the details, they left chocolates and fruit. Breakfast is open very early so you can go to the morning tours. Try the calafate jam. The bar is nice and you get one free drink.... More

Enjoyed this hotel on the town square. Excellent imaginative restaurant who were very flexible in meeting our groups time needs. Came back late from a tour (10pm) and were fed with a pre chosen menu. Agree was noisy location but didnt bother me. Would stay there again.

My wife and I stayed there for one night. It was a good location and was a clean, welcoming type of hotel. The staff were friendly and helpful, the room was clean and comfortable and we felt relaxed and "at home" so you can't ask for anything more. As for noise?? Yes, the "louts" cars could be heard all over... More

I advise avoiding staying here. Like other reviewers, we had lots of traffic noise from cars being raced through the streets. However, the back of the hotel is no better - there's a disco which plays very loud music until 2.00 am. There are other, better hotels to stay just away from the main square - we also stayed at... More