We left an item in the room and were already on our way to the bus station Phnom Penh bound,called Hak's, and asked if someone could have the item delivered to the bus station, half-hoping that they will actually still attend to our request. They did. Just in time before our bus left. Small acts of extra services and kindness,... More

I stayed at Hak's House for two months and loved it. The hostel itself is very clean and rooms are spacious with a/c, television and all the western luxuries. A free breakfast with bread, eggs, fruit, and coffee/tea is included. There is also free drinking water provided. Given all this the value is great. The location is a bit outside... More

The staff were helpful. BEST: Hak's tuk-tuk driver - he is very accommodating and helpful. He helped maximize our Siem Reap trip by helping us go to as many temples as we can in the short amount of time we had. Normally, a one day trip to the temples allow 3 temples to be visited, we were able to visit... More

The service here was amazing. Hak emailed us back himself, and was incredibly helpful when asked about transfers from the bus station and ways of getting around The city. The breakfast was included in our room price and it was very good. Well worth the money. Only criticism would be the drainage in the bathroom, it wasn't very efficient and... More

I was there for 4 nights in a double room which is about 10 dollars/night. You can easily share it with someone or go to the dorm. Hak is very nice (as all the people there) and helps you instantly, he orders food for you (which is about 2$) or books your bus... of course the hostel is not perfect,... More

My experience seems in line with the other bad reviews of this place. When I got there, my room was not available. I was given a different room later in the day which was well below expectations. The bathroom did not have a shower curtain, which was fine because the shower did not have much force in any case. The... More

On arrival we were disappointed to find that for some reason we had to spend our first night at a sister hotel just up the road. There was nothing wrong with that hotel other than it was just a bit of a nuisance having to move. Once at Haks, it was just ok, not quite as I expected, the "free"... More

Tried Haks House on our arrival at Siem Reap and was not dissapointed... There was a bit of a misunderstanding with the rooms (Not having 2 rooms available on the first night so we had to share a twin.) We actually booked singles online but ended up in a twin and a double the next night - at no extra... More

I had pre-booked and therefore pre-paid my rooms on a hotel booking website. Having read a few other disturbing reviews of others' whose rooms were double-booked, I was somewhat concerned, but chose to stay here for its value and for the amazing reviews of the owner, Hak. When going to any foreign country, being in the hands of nice people... More