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The Kool Hotel

18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap, Cambodia
Hotel amenities
The Kool Hotel
Ranked #25 of 195 hotels in Siem Reap
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624 reviews from our community

Traveller rating
    451
    139
    30
    2
    2
See reviews for
Families
74
 
Couples
266
 
Solo
112
 
Business
15
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 7 April 2013

The room was clean, spacious, quiet and with a nice balcony. Swimming pool is also very clean and relaxing. I really enjoyed the breakfast, don’t miss the banana pancakes. Staff was really friendly and helpful. Helped us with airport pickup and Angkor Wat tour. Good value for money.

Was this review helpful? Yes 6
Malvern, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 April 2013

The Kool Hotel went that extra mile for us all the time. The room was well equipped, the atmosphere was cool and the staff were delightful. They made a breakfast for us early in the morning and sent it to us at Angkor Wat along with several iced water bottles for no extra charge. In Cambodia there are often problems... More

Was this review helpful? Yes 5
Phuket, Thailand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 April 2013

Staffs are friendly and very helpful with tours. Rooms are large and comfortable. We have free tuk tuks go to town center every evening and pick up back to the hotel before 9.30PM. We have stayed there for 3 nights and totally satisfied with everything. We would highly recommend this hotel. Our brothers have already booked there and will stay... More

Was this review helpful? Yes 3
Georgetown, Malaysia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 March 2013

I stayed at this hotel for 5 days and it was one of the most memorable holidays i have had. The staff was courteous, nice and amazingly friendly but not that kind of fake friendly so its good. They were real and honest. The manager of the hotel was incredible because he went to lengths to ensure our comfort, safety... More

Was this review helpful? Yes 5
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 21 March 2013

We travelled on a budget and this is one of the finest places we stayed. Our boys (13 and 14 years old loved the place and wanted to stay). Service was great, we loved our rooms, enjoyed the pool and billiards, and ate at the restaurant everyday. A very welcoming and restful atmosphere. As some of the reviews state, some... More

Was this review helpful? Yes 8
Delhi
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 13 March 2013

The hotel overall is built pretty well, though a bit far from the main market, but the inexperience of staff members may create problems. We reached there at a time when there was a power cut in whole of Siem Reap due to some road accident, this in a way aggravated the problems. The generator that they had was a... More

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See 6 more reviews by viksdelhi for Siem Reap
Sydney, Australia
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 12 March 2013

My daughter and I stayed here in January. We had a lovely stay and the people were all very helpful.The pool was great after a long day round the temples. Only a couple of glitches, our bath had a crack in it, not the best when you are standing having a shower and the wifi was iffy, though I dont... More

Was this review helpful? Yes 8
See 3 more reviews by sydneyalicat for Siem Reap
Iwakuni, Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 March 2013

We spent three nights at the Kool Hotel in Siem Reap while we were exploring the wats. The friendly and accommodating manager was the highlight of our stay. He helped arrange a driver for our trip. A few surprises: *We checked to see if there would be airport transfer to the hotel when we arrived and they confirmed. Our driver... More

Was this review helpful? Yes 5
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 March 2013

This hotel is good value at under $40 a night for a nice modern room. There are glitches such as our toilet not flushing and needing to be fixed which remind you that this is a somewhat budget hotel price wise - as since the decor is very nice you tend to forget you are paying so little. The pool... More

Was this review helpful? Yes 4
See 3 more reviews by TruePravda for Siem Reap
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 February 2013

There is little to fault about this hotel. It is beautifully decorated with a beautiful pool and garden area, the staff are incredibly friendly and helpful and you are spoilt for choice with breakfast. It is a $2 tuk tuk ride to town or you can take their free shuttle. It was nice being outside of downtown, as it can... More

Was this review helpful? Yes 5
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Additional Information about The Kool Hotel

Also Known As:
Kool Hotel Siem Reap
Address: 18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
#13 Business Hotels in Siem Reap
#21 Family Hotels in Siem Reap
Price Range:
Official Description (provided by the hotel):
The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more   less 
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The Kool Hotel
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