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Al Qasr at Madinat Jumeirah

5.0 of 5
Al sufouh rd | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
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Al Qasr at Madinat Jumeirah
Ranked #7 of 452 hotels in Dubai
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891 reviews from our community

Traveller rating
    752
    81
    31
    17
    10
See reviews for
Families
257
 
Couples
387
 
Solo
16
 
Business
56
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

I loved this hotel compared to the sooo many other hotels in the city of Dubai this one I liked. The place is in a perfect location unlike some others. It’s not loud or crazy around this area compared to the rest of the city. The food was wonderful, the service was A++, and the staff was kind. I would... More

Was this review helpful? Yes
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013 NEW

What can i say about this hotel?? I could be here all day!! The hotel is incredible and absolutely faultless. Stayed for a week and enjoyed every second!! The food is out of this world from breakfast,lunch to tea. The atmosphere is second to none Staff are so helpful and will always go that extra mile for you The beds... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We traveled to Dubai for the first time in May 2013 and stayed at this wonderful hotel. Wherever we go we always check Tripadvisor first and stay at the best 5* hotels that we can find. Also we began this break by flying with Etihad in Business Class. Etihad send a chauffeur to collect you in a large Mercedes and... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
15 May 2013

Dear Guest, Thank you for taking the time to share such a delightful review of your stay with us at Al Qasr. It was with great pleasure that I learned how much you enjoyed your holiday. I am happy that you have found the resort facilities and beach pleasing. Likewise, I am happy you have found our Lounges to your... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed here for my 40th birthday, we have stayed at atlantis in the past & fancied trying somewhere else. We had a terrible welcome at the hotel on arrival, we were shown into a room & seated, not your usual check in desk scenario, here you are seated & they come to you. We were swiftly given cold towels &... More

Was this review helpful? Yes 1
See 3 more reviews by Angierob73 for Dubai
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
16 May 2013

Dear Guest Thank you very much for sharing your experience with us on Trip Advisor during your recent visit in Al Qasr. I would like to apologize for the disappointment and inconvenience you experienced on your arrival. It is clear from your comments that we have failed to meet your expectations and that it is not the true Jumeirah standard... More

England UK
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 11 May 2013

F A N T A S T I C.......... £100 sterling per person with unlimited bubbles and selected spirits... i.e. Bombay Saphire, Bacardi, Sky Vodka, Sol etc. lovely food, loads of it. Nice ambience, fantastic location and leisurely afternoon. A lovely way to spend a Friday afternoon as a special treat. I am going to take my children with their... More

Was this review helpful? Yes 1
See 11 more reviews by KevanJ for Dubai
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
15 May 2013

Dear Guest The team and I are grateful to receive your comments and we would like to thank you for your efforts into posting this review, our guests' perspective is very important to us and we have taken your remarks on board. We are delighted to know that you had a wonderful brunch with us and looking forward to welcoming... More

Esperance
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

I attended a conference over 5 days and stayed at this hotel that is part of a group of 3 hotels interlinked by canals. So impressive were the buildings, canals, shopping, beaches and in excess of 30 restaurants that it was hard to believe such a huge complex was possible. Every staff member gave you a greeting and the concierge... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
15 May 2013

Dear Guest, It is with great pleasure to read your very kind review. I am so pleased to learn of how you value our Hotel and I would like to express my sincere appreciation for your positive feedback. Indeed we pride ourselves with our world-class facilities that cater to all our guests’ comfort. I am also happy that you have... More

Epping
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2013

Please read all. I wrote a review on this hotel last week, after we had experienced not the best first day, I complained about the service, the food on the beach and the general lack of interest for the guest, and I suggested the Hilton was better in my last review (which I have deleted and this is to replace... More

Was this review helpful? Yes 2
See 2 more reviews by Clifford104 for Dubai
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
16 May 2013

Dear Guest Thank you very much for posting a review on Trip Advisor with regards to your recent holiday stay with us in Al Qasr. Whilst I appreciate your overall constructive review of your holiday, I would like to also apologies for the unfortunate incidents that you shared with my colleagues. I am delighted that despite our shortcomings, My colleague... More

Abtwil, Switzerland
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 May 2013

We spent one night in Dubai and chose Al Qasr at Madinat Jumeirah. Staff very friendly, perfect location on the nice beach, close to the "worldfamous banana" ;-), good restaurants and nice rooms. All you may desire. But - as everything - this has also its costs. The Al Qasr is quite expensive. Was ok for one night with the... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
15 May 2013

Dear Guest, Thank you for sharing your feedback from your recent stay with us at Al Qasr hotel. I am very pleased to learn that you and your family have enjoyed your holiday with us and you have found the resort facilities and the our restaurants to your satisfaction. I do hope we will have an occasion to welcome you... More

London
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 30 April 2013

I am a frequent visitor to Dubai but this was my first brunch experience. Friends of mine had recommended Al'Qasr and I certainly was not disappointed. We were a group of six and secured a nice table outside. The atmosphere was fantastic right from the start and the service from the staff was excellent too, keeping our champagne glasses full.... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
1 May 2013

Dear Guest We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your stay. I was delighted to read that you enjoyed your stay with us and was pleased with the service and facilities at the property. All your kind comments with regards to our colleague’s attentiveness and our magnificent... More

ireland
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 26 April 2013 via mobile

I have to say that this hotel was fabulous. Our room was amazing - we had a view of the canal and the beach. A we had a club room- we had a free shuttle to and from the airport. We arrived at 6 in the morning and our room was ready - we also had breakfast on arrival in... More

Was this review helpful? Yes 5
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review
1 May 2013

Dear Guest Thank you very much for sharing your holiday experience with us on Trip Advisor. I am glad to read that you had a fantastic stay with us and recognize some of our facilities within the resort. We look forward to welcoming you back to our resort in the future. Yours sincerely Azar Saliba Hotel Manager More

 
 
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Additional Information about Al Qasr at Madinat Jumeirah

Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Al Qasr At Madinat Jumeirah Hotel
Al Qasr
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai
Al Qasr Hotel
Address: Al sufouh rd | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Dubai
#4 Family Hotels in Dubai
#4 On the Beach Hotels in Dubai
#7 Luxury Hotels in Dubai
#44 Business Hotels in Dubai
Price Range: €€€€
Hotel Class:5 star (5*)
Reservation Options:
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