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Cosmopolitan Hotel Dubai

4.0 of 5
Al-Barsha 1, Dubai 38250, United Arab Emirates
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Cosmopolitan Hotel Dubai
Ranked #208 of 452 hotels in Dubai
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26 reviews from our community

    Trip type
Traveller rating
    12
    6
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    3
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2013 NEW

I visit Dubai regularly and my company booked me in this hotel for the first time. What a great surprise. The hotel is nicely located. The staff are veer helpful. Their attitude to assist is superb this is the advantage to stay in a property that is not part of a large chain. You feel wanted. You feel special. Will... More

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1 review
5 of 5 stars Reviewed 18 May 2013

my overall experience in this hotel was one to be spoken about. Would like to give special praise to Kevin Danny kitchen staff, and a special thanks to Naveed security supervisor who always greeted you by first name with a smile made it like home on the greatest level. A big thanks to the manager on site Mr. Ali who... More

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Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 14 April 2013

No customer service Spa staff was clueless. One attendant doing 4 jobs (receptionist, masseuse, cleaner and manger). Supervisor was absent and hotel management went home according to staff. No one with any authority is available. This was at 7 pm. surely worth skipping.

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HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
17 April 2013

We thank Mr. Tony for his valuable comment. We will investigate the matter further since the experienced he has shared is definitely not a common one in our Fitness & Relaxation area. Our therapists are all graduated from the best massage schools/universities is Bangkok and do offer superior service. We appreciate that their level of English is a concern and... More

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Sohar, Oman
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 March 2013

i'm always have specific thing in the hotel - have walk-in shower (not bath tube) - new hotel due to my wife allergy from mildew & mold in the room or A/C system - nearest to my biz i was on visit to saudi germani hospital, so this hotel was my choice, due to above criteria. first in the photo... More

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See 2 more reviews by essaco for Dubai
HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
14 April 2013

Thank you for your comments. We appreciate your review and thank you for sharing your feedback. With regards to the walk-in shower, these are available in 50% of the inventory. We will ensure that on all descriptions, it is clearly mentioned that they are available in Superior Rooms. As for the Food & Beverage menu, we have a selection of... More

1 review
2 of 5 stars Reviewed 29 December 2012 via mobile

I like the space of rooms. That's all. Poor breakfast and not polite personel. Not free internet. Best deal for internet is to pay 70dhr for 11 day otherwhys they will charge you with 40dhr/day. Also be prepared to hear loud shouting on the lobbies from the personel

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HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
14 April 2013

We thank you for your comments as we value the feedback of our customers, specially if they happen to express some concerns. The hotel offers a buffet breakfast comprising of 53 items ranging from a healthy corner, to traditional breakfast items, to regional dishes. In addition to these, our Chefs prepare, through the show kitchen the choice of eggs on... More

1 review
1 of 5 stars Reviewed 29 December 2012 via mobile

Not very clean bathroom, broken shower, staff didn't respond to our needs at all, poor breakfast, they didn't care even if you gave them written complaints. The room is dull, no more than 3 stars for european standards. Would not recommend to my friend at all. Try another one if you hope for a nice holiday!

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HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
14 April 2013

Thank you so much for your feedback and the valuable comments. We regret the issues you have faced in the bathroom. We have investigated the matter and additional measures were taken to ensure that such oversights do not happen in the future. Our Housekeeping team is fully dedicated and committed to provide superior standards. General comments have confirmed the high... More

Mumbai
1 review
5 of 5 stars Reviewed 26 December 2012

Great value for money hotel, clean room and very friendly staff, specially the evening reception clerk. Only suggestion - include indian cuisines in the menu and TV chanels need upgradation. I would definetly stay another time.

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Review collected in partnership with Cleartrip

HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
14 April 2013

Thank you for your feedback and for your encouraging comments. We took note of your suggestions regarding the Indian Cuisine and the adjustments of the TV channels. Both have been addressed. We are confident that on your next visit, you will find them up to your expectations. More

Riyadh, Saudi Arabia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 23 December 2012

Cosmopolitan is a brand new hotel with friendly staff and a great Thai massage service. The bed is comfortable and cozy. It is within walking distance to the subway and one stop from Mall of the Emirates and less than 10 minutes by car to Burj Al Arab. Breakfast is traditional Arabic and European with fresh cheeses, fruit, rolls etc.... More

Was this review helpful? Yes 2
See 2 more reviews by ViajeroSolitario1999 for Dubai
HotelCosmopolitanDub, General Manager at Cosmopolitan Hotel Dubai, responded to this review
14 April 2013

We thank you for taking the time to write your review. Looking forward to host you soon again. More

Kildare
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 December 2012

Stayed in this hotel for 4 nights whilst on a stopover on the way to Australia, The hotel was modern, clean and our room was spacious. The hotel suited our needs as our visit was a short one however had I been planning to stay in Dubai a little longer I would not have wanted to stay at this hotel... More

Was this review helpful? Yes 1
Dublin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 November 2012

Decent value for money. We opted out of breakfast but decided to have it one morning. A bit pricey at €40 and not that great. Pool is small but not bad. It's right on the metro line which is great and the marina is 3 stops away which is handy for the beach, palm island and water park. Mall of... More

Was this review helpful? Yes 1
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Additional Information about Cosmopolitan Hotel Dubai

Address: Al-Barsha 1, Dubai 38250, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #208 of 452 hotels in Dubai
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the emerging area of Al Barsha in the heart of new Dubai, the Cosmopolitan Hotel is a modern and charming boutique 4* Hotel that opened its door in June 2012.15 minutes by foot from the Mall of the Emirates "Home of Ski Dubai" and a 2 minute walk from Sharaf DG Metro Station, the property is strategically situated for your business or leisure visit to Dubai.The hotel offers 114 rooms and suites, 3 nonsmoking floors, 3 Food & Beverage venues, state of the art 24 hour fitness center, round the clock massage service, a large temperature controlled rooftop swimming pool and an indoor smoking room for cigarettes lovers.. A female and male beauty salon is also available.Spacious Rooms and bathrooms are among the largest in the area and are designed & equipped in line with International standards whilst every little detail, such as an Ipod/Iphone docking station, has been taken into considerationWi FI access is available throughout the hotel along with a 24 hour Business Centre and 2 meeting rooms..The Media City, Internet City, Knowledge Village, Palm Jumeirah and the Ibn Battuta Mall are a short drive away whilst the Jebel Ali Free Zone, the Dubai Trade Centre & Exhibition Halls and the Dubai Airport are just 15 and 25 minutes away. ... more   less 
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