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Mina A' Salam at Madinat Jumeirah Hotel Reviews, Dubai

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Mina A' Salam at Madinat Jumeirah

5.0 of 5
Al Sufouh Road, Dubai, United Arab Emirates
Hotel website
Hotel amenities
Mina A' Salam at Madinat Jumeirah
958 traveller photos
Ranked #5 of 452 hotels in Dubai
5.0 of 5 stars 1057 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Top | Luxury | Best Service
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1,057 reviews from our community

Traveller rating
    875
    127
    32
    17
    6
See reviews for
Families
244
 
Couples
465
 
Solo
27
 
Business
78
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Los Angeles, California
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
41 helpful votes 41 helpful votes
“Above and beyond our expectations”
5 of 5 stars Reviewed 19 May 2013 NEW

This was the second hotel we stayed at in Dubai and we loved it. The beach was amazing and we loved the littler river boat trip they took us on. We also has a spectacular view of the Burj. I would definitely recommend this hotel. Their service was superb and there was a lot to do and see on and... More

Was this review helpful? Yes
See 5 more reviews by JenHillJHCCS for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
20 May 2013

Dear Guest Thank you for the review that you posted on TripAdvisor following your holiday at Mina A'Salam, Madinat Jumeirah. We are delighted to read through your comments and I thank you on behalf of the team, for detailing so many positive elements that you have experienced during your stay. Thank you for recommending and choosing our hotel as your... More

Doha, Qatar
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“A truly fantastic hotel and resort”
5 of 5 stars Reviewed 17 May 2013 NEW

I found the whole experience of staying at this hotel faultless. In terms of location, it is not one of the 'centrally located' hotels but, providing you time your travel right (and don't try to get there during rush hour) you can reach the city centre in about 15 minutes. The first thing that strikes you is the architecture; the... More

Was this review helpful? Yes 2
See 13 more reviews by CKGrout for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
19 May 2013

Dear Guest, I would like to thank you for posting a review on Trip Advisor with regards to your recent stay at Mina A'Salam. I was so pleased to read that you enjoyed your stay although you were here attending a conference and I sincerely appreciate you are complimenting the professionalism of our team and extent of our facilities. All... More

Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“beautiful hotel”
5 of 5 stars Reviewed 15 May 2013

amazing experience, wonderful service, food out of this world!service on the beach was very good, the boats leading you around all the complex was another one of the hotels splended features, would recommend to anyone!

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
19 May 2013

Dear Guest, Thank you for posting your review about Mina A'Salam on Trip Advisor. We were really happy to hear that you and your partner enjoyed your recent visit to the hotel and that you were particularly pleased with the excellent product and services that we offered within the resort. I will be sure to share your kind feedback with... More

UK
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Absolutely stunning”
5 of 5 stars Reviewed 15 May 2013

This was my fourth stay at Mina Salam and I have to say I just cannot get enough of this hotel and the resort. Our stay from start to finish was absolutely perfect. On the previous three occasions I have stayed at this hotel it has been with friends. However, this time I went with my wife for our honeymoon... More

Was this review helpful? Yes 2
See 2 more reviews by clubworldBA for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
19 May 2013

Dear Guest, Congratulation on your wedding and thank you for taking the time to share your experience following your recent honeymoon at Mina A'Salam. We are very conscious to constantly deliver an authentic Arabian experience with the perfect blend of modern and traditional cultures, and it could not be perfect without the professional team who is totally committed to deliver... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Not what you would expect”
3 of 5 stars Reviewed 13 May 2013

Stayed at the Mina A Salam for 4 nights last week ( 5th May) and then moved downtown. Great location and you get to move around and dine at all of the Jumeirah properties including the world famous Burj Al Arab. We decided to go for half board which became very clear was not the best move. You get vouchers... More

Was this review helpful? Yes 2
See 2 more reviews by alex c for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
16 May 2013

Dear Guest Thank you for posting a review following your recent stay with us at Mina A'Salam, Madinat Jumeirah. Your feedback will certainly assist us in our commitment of service and product excellence. At Madinat Jumeirah, we have around 2000 sunbeds provided for our guests within the resort and it is our life guards main focus to keep our guests... More

Lytham St Anne's, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Almost perfect..”
4 of 5 stars Reviewed 12 May 2013

Overall we had a very nice stay here but there were a few let-downs with the service. On arrival our luggage failed to be delivered to our room and only arrived after 2 phone calls and then a visit to reception. The room itself was quite basic although the bathroom area was much better. Air conditioning was also not working... More

Was this review helpful? Yes 1
See 3 more reviews by Plane_Talking_Travel for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to share your review following your recent stay at Mina A'Salam, Madinat Jumeirah. Although overall you did enjoy your stay, I am concerned to learn of your disappointments on several occasions and would like to extend my sincere apologies that your experience fell short of the high standards we are renowned for... More

Magherafelt, United Kingdom
1 review
4 helpful votes 4 helpful votes
“In a Class of its Own...”
5 of 5 stars Reviewed 8 May 2013

We stayed at the Mina A'Salam for Christmas 2012 and what can I say - this hotel in out of this world. The hotel is large, but maintains high quality throughout. It sits in a great location, with plenty to do on site, water sports, great beach service, with bars and restaurants all serving great food, and pretty strong drinks.The... More

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Was this review helpful? Yes 4
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
9 May 2013

Dear Guest I am delighted to read that you have been impressed with the quality of our hotel products and services. Thank you for acknowledging so many positive elements of our hotel and taking the time to post this on TripAdvisor. Our team is very focused on extending the highest level of service to all our guests and it is... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“Awesome!”
5 of 5 stars Reviewed 30 April 2013

We stayed in this hotel just few weeks after we lost our only daughter. We were devastated but were soon relieved with what this resort offered us. We stayed in Al Qasr and Dar Al Masyaf as well. All great properties individually, Dar Al Masyaf being the best among these three. Truly this place gives you a memorable experience that... More

Was this review helpful? Yes 2
See 8 more reviews by Inasu C for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
1 May 2013

Dear Guest I am very sorry to learn about the loss of your daughter, I cannot even imagine how devastating it must have been for you and your wife. On behalf of Madinat Jumeirah team, please accept our condolences. On the other side, I am delighted to know that you and your wife managed to relax and quite relieved with... More

Burley in Wharfedale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Brilliant Hotel, would return...”
4 of 5 stars Reviewed 30 April 2013

I stayed at the Mina A' Salam some years ago with family, and re-visted last May on business on both occasions this hotel delivered on every level, and I would happily return in future. The hotel is large, but maintains quality throughout. It sits in a great location, with plenty to do on site, water sports, great beach service, with... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
1 May 2013

Dear Guest I am delighted to learn that your previous stay remains a memorable memory for you and your family and I sincerely thank you for the gracious comments that you have posted on TripAdvisor. Thank you for indicating that you would happily return to Mina A'Salam in the future, we all look forward to welcoming you and your family... More

Brisbane Aus
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
64 helpful votes 64 helpful votes
“An amazing and authentic experience and so much more than a hotel.”
5 of 5 stars Reviewed 30 April 2013

We were lucky enough to have 4 nights to experience the service, surrounds, views and food. From the beginning we enjoyed excellent service as the staff fast tracked our room for us as we were jet lagged. Our room was large and overlooked the lagoon complete with turtles, beach and the iconic Burj al Arab. Fitted out with plush towels,... More

Was this review helpful? Yes 1
See 2 more reviews by BuckBrisbaneAus for Dubai
MJGuestfeedback, General Manager at Mina A' Salam at Madinat Jumeirah, responded to this review
1 May 2013

Dear Guest Thank you for sharing your experience on TripAdvisor following your recent stay with us at Mina A'Salam Hotel. I am very happy to read from your review that you had a great stay although you were on a business trip. Thank you for mentioning the team' s effort to get the room ready as quickly as possible on... More

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Additional Information about Mina A' Salam at Madinat Jumeirah

Also Known As:
Mina a` Salam At Madinat Jumeirah Hotel
Mina a` Salam At Madinat Jumeirah Hotel Dubai
Mina Salam
Mina Salam Hotel
Mina Salam Dubai
Mina a Salam
Mina Al Salam
Address: Al Sufouh Road, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Dubai
#2 On the Beach Hotels in Dubai
#5 Luxury Hotels in Dubai
#9 Romantic Hotels in Dubai
#11 Family Hotels in Dubai
Price Range: €€€€
Hotel Class:5 star (5*)
Reservation Options:
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