We were provided a room here due to a flight delay causing us to miss our flight. I have to say it was the easiest experience. We were provided vouchers for transportation, room and meals. We didn't have to pay for or do much of anything but show up. The meals are provided in the hotel restaurant, which was a... More

I stayed there on 29 of march on my way to Adelaide, Australia,due to delayed flight,.I got quite large room on 5th floor,very clean,they should have provided more hair products,anyway had everything I needed,very busy hotel,well I stayed at worse I stayed at better hotels but I would not mind to go there again.I met very nice HARRY HEATH from... More

I was fortunate enough to be put up at this fabulous hotel in Dubai by Emirates on my way to Nairobi last year. From the staff in reception to the restaurant to my actual room it was amazing! Such luxury for very reasonable prices. The full buffet breakfast, lunch and dinner catered for all cultures and tastes.

We checked in at 00.30, quite quick. That was a hotel given to us by Emirates Airlines for a night stay between flights. Everything was ok, very close to the airport. I it was a great base from where we could sightsee Dubai by night. Thanks Emirates!

This review is based on the hotel being free to me. If I had paid, I'd be hugely disappointed. Emirates paid and really need to address the standard as its not inline with their own brand and they should not be putting their own passengers in this poor calibre hotel. The room was large with a clean bathroom and linen.... More

Due to a delayed London flight we could not make our connection flight to Adelaide and had a 24 hour stopover. Emirates put us in this hotel, which in my humble opinion was an insult - they assured us we would have everything we needed - yeah sure..... no shaving gear, toothbrush or paste, no tea or coffee facilities, 1/2... More

On a flight from Europe back to Sydney, my original Emirates flight was delayed and I therefore missed my connecting flight home from Dubai. I was booked into this hotel by Emirates in waiting for the next available flight home. The rooms are extemely basic, but comfortable. The complex is extemely large and luckily, I was assisted by a particular... More

I contacted the hotel on Sunday 17 march to reserve a room for 21 March. I specifically mentioned I have a 6 month old baby and asked for a cot which was confirmed. I arrived 21 March with no valet person outside or any indication where to park. At reception I again asked for the cot and was told room... More

We just spent 2 nights at this hotel. Originally only 1 night was booked via booking.com. We tried call the hotel direct to book a second night however, the receptionists kept hanging up on us. When we eventually got through they informed us that reservations closed at 8pm, it was 1 minute past 8! When we did arrive we were... More