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Grand Hotel Park

4.0 of 5
Setaliste Kralja Zvonimira 39, Dubrovnik 20000, Croatia
Hotel amenities
Grand Hotel Park
Ranked #21 of 70 hotels in Dubrovnik
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396 reviews from our community

Traveller rating
    106
    192
    71
    16
    11
See reviews for
Families
59
 
Couples
213
 
Solo
7
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Beverley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

We booked this package holiday with Thomson, and this hotel and resort surpassed all our expectations. We received a lovely warm and friendly welcome from Diana the Thomson rep, she was born in the area and has a a great personality. All the hotel staff were friendly and helpful, Cleaning staff, reception, restaurant etc. We did have to wait a... More

Was this review helpful? Yes
Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We have just returned from a brillant week at the Grand Park Hotel. We stayed here last year and enjoyed it so much we decided to return. This hotel is in a superb location for old town & beaches etc. Also there are some lovely walks around the hotel. We upgraded to a sea view this time & it was... More

Was this review helpful? Yes 2
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Respected Guests, What a privilege it is to have returners year by year , so thank you indeed ....you are the best reconfirmation and a living validation we are doing a really nice work. For us, in a first place , always is an effort to make our guests feel special, so by recognizing you from last year , our... More

Westbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

My wife and I have just returned from a weeks holiday in this very good Hotel in a very scenic part of the world in Dubrovnic in Croatia. We cannot really fault the staff and the locals in and around the Hotel and Area. But did find that there were a couple of things the Hotel could do to maybe... More

Was this review helpful? Yes 1
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests thank you for posting your review . It means our efforts are worth something and it is always good to hear reconfirmation, especially from the very same customer. Regarding a food comments , we are doing the best we can but, please take into reconsideration a fact that we are working with to many different markets , and... More

Leicester
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Arrived before midday, agree about the check in, had to hang round till 2pm, then free for all as everyone tried to book in, which wasn't on a first come basis,could do with this looking at. A lot people been up since 4-5am so a more effective approach would be of benefit. Waited an hour for it to clear and... More

Was this review helpful? Yes 2
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests, first of all, thank you for visiting us. Further more, thank you for posting this comment, since it is always important for us to hear what our guests have to say. We are truly sorry you felt that food offer could have been better. It is quite hard to recognize, with so many nationalities , what would be... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Just arrived back from a week stay. We found it clean and staff very friendly, rooms cleaned every day, a relaxing stay, plenty of choice of food, good central position to get about and local facilities close by. Indoor swimming pool good and jacuzzi good . Local bars only 2minute walk away beer prices differ from 20 to 35 kunas... More

Was this review helpful? Yes 2
See 2 more reviews by Robin H for Dubrovnik
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests, always a pleasure to hear somebody was happy with us...it means that all our efforts are prizewinning and we cannot ask for more. We are glad you were satisfied with the food, with the roomsand clean hotel , with walking promenade and coffe shops near by . It is actually , as you say , sometimes better to... More

Brighton, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

As a seasoned traveller having a great hate of guests tramping around on floors above me I emailed ahead and requested a top floor room. I can gratefully state that I was given a huge corner family room on top floor. The approaching road to the hotel is not in the most salubrious of areas, but once entering the car... More

Was this review helpful? Yes 4
See 4 more reviews by efembe for Dubrovnik
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests once more we are happy to hear our guests had good time with us. Thank you for recognizing our good breakfast offer as well as our beautiful spa Centre and well appointed position of the hotel towards all things you might need while on holiday. When mentioning a 2 pm check in, unfortunately that is a standard procedure... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 May 2013 via mobile

I just arrived home after a 10 day stay with my daughter. We arrived late, around 23.15 hrs due to a delayed flight. The staff were very welcoming and had kept a cold meal of meat, cheese & salad aside for all late arrivals which was quite unexpected but very appreciated. We were shown to our room, 105, on the... More

Was this review helpful? Yes 3
See 2 more reviews by franicle for Dubrovnik
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Respected Guests, it is a rare privilege to read such a review from any guest, so thank you indeed. For us, in a first place , always is an effort to make our guests feel special. We are so thrilled to hear we managed to do that with you. We are happy to hear you liked the room, the food,... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013

My wife and I spent a very pleasant time in Dubrovnik ( May 6-14 2013). May is a perfect time to see what is one of the most beautiful cities in the world. People are- in general- kind and helpful. Take the chance to go on a half-day walking tour of the old city of Dubrovnik, a visit to the... More

Was this review helpful? Yes 2
See 3 more reviews by Justcid for Dubrovnik
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests, thank you so much for posting a review regarding our hotel. We are so happy you were satisfied and relaxed while staying with us. Regarding some things you wrote we should improve, thank you for pointing that out as well, we will put our highest efforts to improve it as soon as possible for all our guests. It... More

Northampton, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013

I have just got back today from a 10 day holiday at Grand Hotel Park and found it amazing. Our flight to Dubrovnik was delayed by 2 hours so we didn't arrive at the hotel until 11.15pm. As we were so late we bought a sandwich at the airport for our dinner. When we arrived at the hotel, we checked... More

Was this review helpful? Yes 2
See 11 more reviews by evilgothictwin for Dubrovnik
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests thank you for taking a time in posting this comment as it happens so rarely that satisfied guests are writing. It is always nice to hear you had completely satisfied guest. Something small ,as a personal touch ,like taking you into room and leaving you a late meal- after we realized your flight was delayed, was at least... More

Agnes Water
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2013

Located near the shore, this hotel requires public transport if you want to go to the main attractions. It is well appointed but rooms are small. Adjacent to the hotel is a restaurant and shop street that leads down to the swimming area and shoreline. Breakfast not that great, could be more attention to detail.

Was this review helpful? Yes 2
grandhotelpark, Guest Relations Manager at Grand Hotel Park, responded to this review
22 May 2013

Dear Guests First of all -thank you for posting a review since we know how much time is precious these days. It means our efforts are worth something and it is always good to hear a reconfirmation, especially from the very same customer. Regarding a food complaint , we are doing the best we can but as we are working... More

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Hotel Summarization (Beta)

What travellers say

  • Old town(63)
  • Very good(32)
  • Sea view(28)
  • Half board(19)
  • Pool area(10)
  • Sun bed(9)
  • Salt water(8)
  • Buffet style(8)
  • Great location(7)
  • Other review(5)

Additional Information about Grand Hotel Park

Address: Setaliste Kralja Zvonimira 39, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Swimming Pool
Hotel Style:
#11 On the Beach Hotels in Dubrovnik
#15 Family Hotels in Dubrovnik
#17 Luxury Hotels in Dubrovnik
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Grand Hotel Dubrovnik

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