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All 8 Nantucket hotels »

Vanessa Noel Hotel (VNH)

5 Chestnut Street, Nantucket, MA 02554
Hotel amenities
Vanessa Noel Hotel (VNH)
Ranked #7 of 8 hotels in Nantucket
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    4
    0
    0
    1
    5
Date Rating
DJFarquharson
Boston, MA
2 reviews
4 helpful votes
1 of 5 stars Reviewed 28 June 2010
4
people found this review helpful

This hotel is in need desperately of a make over. I couldn't believe that for the amount of money they charge how little you got. The lobby is beat down. For two days we stayed in #2 and that was the smallest room i have ever stayed in for $450 a night. The bathroom was placed in a small closet.... More

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denholms1
boston
1 review
5 of 5 stars Reviewed 17 April 2010

I traveled to Nantucket in April with a colleague. I stayed at the Vanessa Noel Hotel for a couple of days. I was so pleased with the courteous service that Maydene the hotel manager, and Jennifer ( on the staff) gave to me. The two of them were so wonderful and accommodating to me and my colleague. Both of them... More

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PennJersey
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1 review
5 of 5 stars Reviewed 5 April 2010

The Vanessa Noel Hotel is a rare find. It has wonderful appointments like a European hotel. If you are not renting a house on Nantucket your other choices are usually guest rooms in small hotels that resemble drab and musty attic bedrooms in your great aunt's house. They usually need a complete re-do. The Vanessa Noel Hotel rooms are fresh,... More

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DManToronto_Ontario
Toronto, Ontario
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 4 April 2010

I have stayed at both Vanessa Noel Hotel and the Green Hotel. They are both fantastic. Most Nantucket inns look like the victims of toile/floral bomb explosions. The VNH hotels have a cool, comfortable look without sacrificing all the amenities one would expect on vacation -- great bedding and towels, fabulous bath products, etc. The staff at the hotels are... More

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NYCMDNewYork
New York
1 review
5 of 5 stars Reviewed 2 April 2010

I am writing this review as i have been surprised at the negative comments and wanted to describe my experience. I have been coming to Nantucket for over 20 years and since the VNH opened ion the Summer of 2002, have been staying there exclusively, either for weekend trips or extended vacations. And i keep coming back year after year,... More

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TravelsNYC09
NY
2 reviews
2 helpful votes
1 of 5 stars Reviewed 25 August 2009
2
people found this review helpful

I am in agreement with all the other reviews. I haven't even booked a stay and am struggling with their sub-par customer service! They are delayed in their responses to me about reservations (taking 4+ days to get back to me) and when I finally did hear back, they changed their policy on weekend stays entirely saying that there is... More

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Michael Thom, Manager at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010

We are sorry about any delay that you might have incurred when trying to contact The Vanessa Noel Hotel. Since opening in 2002, we have always maintained a two-night minimum stay policy for weekends during the high season, as do most hotels on the island. As a courtesy to our guests this past summer, due to the horrible economic conditions... More

berkeleybird
Piermont, NY
Contributor
13 reviews
12 helpful votes
1 of 5 stars Reviewed 11 January 2008
10
people found this review helpful

My husband and I live near NYC and were booked to stay here for a wedding. Unfortunately, just before the weekend our son, who has a congenital heart defect , had an emergency and went into the cardiac intensive care unit suffering from atrial fibrillation. Obviously we did not get to the wedding and despite my pleading letter, the hotel... More

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Michael Thom, Owner at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010

Dear berkeleybird Of course we were concerned and saddened to hear about the medical situation that your son experienced right before your trip to Nantucket. We are always very sympathetic to our guests and any extenuating circumstances that they may face. If you are unable to arrive on the date originally booked, we are always happy to extend a credit... More

2GreatTravelers
Washington, DC
1 review
5 helpful votes
1 of 5 stars Reviewed 28 December 2007
5
people found this review helpful

Booked the largest room but, alas, it was small, stark and sterile with a dark hole (no windows) of a marble bathroom. The only color in the all-white box of a room was the red No Smoking sticker on the boarded-up fireplace. No place to sit comfortably, unless you count a short outdoor furniture piece in this bleak room. Strange,... More

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Michael Thom, Owner at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010

The Vanessa Noel Hotel is housed in a lovingly restored 1840's building and the original footprint was preserved during the recent renovation because it is a historic property. The room that you stayed in is not small and is comparable in size to most standard rooms in other hotels and guesthouses on Nantucket. The VNH has been written up in... More

scusan52
New York
Reviewer
4 reviews
12 helpful votes
1 of 5 stars Reviewed 5 July 2007
11
people found this review helpful

The hotel is marketed as being 'sleek' and offering 'every imaginable comfort'. However, the latter could not be further from the truth. While the hotel is decorated in a more 'hip' manner than most traditional Nantucket B&Bs, the Vanessa Noel does not offer any of the creature comforts one would expect for a room costing nearly $400/night. In my recent... More

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Michael Thom, Owner at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010

The Vanessa Noel Hotel opened in 2002 after a complete renovation and has been updated every year or so since. The beds are made with custom Frette linens and nine pillows. Heavy feather duvets and cable knit cashmere throws drape the beds and sofas in each room. All the bathrooms are marbled and contain Bulgari bath products. The televisions are... More

scooterr
boston, massachusetts
Contributor
18 reviews
63 helpful votes
2 of 5 stars Reviewed 2 August 2006
24
people found this review helpful

We stayed at The Vanessa Noel hotel in June so I am writing this review a bit late. Like many other hotels in Nantucket it is overpriced, which is par for the course. It is in a good location, that is the best thing about it. It purports to be a trendy, cool place with an all knowing owner (Vanessa... More

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Michael Thom, Manager at Vanessa Noel Hotel (VNH), responded to this review
16 March 2010

Dear scooter Nestled in the heart of Nantucket's downtown historic district, The Vanessa Noel Hotel is housed in an 1840's building whose original footprint was maintained during the hotel's renovation. The rooms are not small and are a comparable size to most other hotels in Nantucket which are also in historic buildings. The hotel is owned by shoe designer Vanessa... More

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Vanessa Noel Hotel (VNH) Also Known As

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  • Vanessa Noel Hotel Vnh
Address: 5 Chestnut Street, Nantucket, MA 02554

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