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Holiday Inn Express Auburn

2.5 of 5
10-12 Johnson St., Auburn, MA 01501
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Holiday Inn Express Auburn
Ranked #1 of 6 hotels in Auburn
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105 reviews from our community

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Traveller rating
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Date Rating
Reading, PA, Pennsylvania, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 16 May 2013 NEW

This hotel is a good value, but there is nothing remarkable to it. The upside is the reasonable price if you're willing to put up with a few items. We were hoping to use the pool, but is was not available at the time. The lobby had a huge odor of air freshener which signified to me that they were... More

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Modesto, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 May 2013 NEW

We only stayed here one night, but it was close to where we were visiting, so it worked great. It was reasonably priced and the staff was great. My only disappointment was that they didn't heat the cinnamon rolls. I always look forward to breakfast at HI Express locations, particularly the cinnamon rolls, so that was a letdown. That's a... More

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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Excellent and reasoably priced alternative for business travel to Eastern MA. Friendly staff, clean and well appoointed rooms with plenty of space for one or two occupants. Have stayed often, and am never disappointed.

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
10 May 2013

Thank you for taking the time to let us know how your stay was! We really appreciate those who take time out to tell us their good stories! I am so glad that your stays have been consistently excellent. Hopefully when you are in the area again, you will visit again! And we will be more than happy to accommodate... More

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

Our daughter attends college in Worcester so we're there a couple times a year. This is the third hotel that we've used. We'll definitely be staying here again. It's only a few miles (easy drive) from campus. It's very clean, inside and out. The employees are efficient and friendly. The rooms are well-appointed and comfortable. The rates are reasonable. It's... More

Was this review helpful? Yes 1
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
10 May 2013

Thank you so very much for your response! There is no higher compliment to know that our guests are completely satisfied with every aspect of their stay. We take our guests needs seriously and our number one goal is to make sure that you are happy and well taken care of while you are here. We have a great staff... More

Top Contributor
89 reviews 89 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 May 2013

Booked this online as we were traveling south to help our friends celebrate their 40th wedding anniversary in Webster. We checked in easily with friendly desk staff. Took the elevator to our third floor room. Looked it over then headed to our destination. Returned around midnight and had to use our room key to enter for extra security. Headed upstairs... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Thank you so much for your review! We are so glad you stayed! You sound a lot like me, I love many, many pillows when I sleep! However, I am so sorry about the toaster....it definitely saw it's last days and we went out and replaced it! We hope you come back again if you are in the area, and... More

Asheville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2013

The manager, Doug, was amazing. We stayed in Providence at a Hampton Inn the night before and had a similar AC problem. The staff there was nice, but didn't want to help (we ended up having to move rooms at 1AM after dealing with them for hours and had to get up at 5). Doug, on the other hand came... More

Was this review helpful? Yes 2
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

This is just beyond great! Thank you so very much for writing a review about our Front Office Manager, Doug. Doug loves people and thinks absolutely nothing of making them more than comfortable and happy during their stay. That is what we are all about here. Our staff truly loves people and it shows. I am thrilled to hear this... More

New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2013

I come here every year for The Divine Mercy Conference for Nurses. They always meet my needs. Room is clean, quiet, housekeeping is fantastic, food is fresh and good. Staff is pleasant and cooperative. No complaints at all. Will come back again next year.

Was this review helpful? Yes
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Well, thank you!!! We really enjoy hosting the guests for the the Conference every year.We really appreciate you giving us your feedback on Trip Advisor. We look forward to serving you in that same mode of excellence next year! More

Hancock, Maine, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2013

We often stay at this hotel while inthe Worcester, MA area. It is always a clean comfortable stay. They don't have a restaurant but they do serve breakfast which is a plus is a plus. The Staff is always friendly and helpful.

Was this review helpful? Yes
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Thank you so much for your review! We never take for granted our guests and the time that they take to write reviews! I am so glad that everything was great for you here, in every area. Next time you are visiting, be sure to visit the restaurant that is within walking distance! They have really good food and they... More

Woodstock, VT
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 April 2013

The best part of our stay was the Front Desk Manager, Douglas Adams. He went out of his way to make our stay as nice as possible. We were in town for the MIT collegiate bicycle races and we carry very expensive equipment in our team van, so Douglas allowed us to park where the front desk could keep an... More

Was this review helpful? Yes 1
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
5 April 2013

Wow, that is super great! Thank you so much for writing a review, and yes, we do cherish Doug. He sets the tone for the rest of our staff, who, just like Doug, love people. There's no greater satisfaction to any of us here as employees than to know that whatever needs are presented to us, that we have the... More

Mahwah, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 April 2013

Stayed at this property on our way to Boston (Easter weekend). Teenage daughter was delighted with homemade cookies on arrival! Hospitality was supreme... front desk staff offered many local entertainment options to pass the time. We opted for bowling... what a blast, haven't bowled since i was a kid and this proved to be a great family night... ended up... More

Was this review helpful? Yes 1
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
5 April 2013

Well thank you so very much!!! That is fabulous that you were pleasantly surprised! Super!! We are so very close to all of the colleges in Worcester, and we are also part of the WOO program. Next time you are in town, inquire about our college discounts for families, and if your son or daughter is at school and they... More

 
 
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Additional Information about Holiday Inn Express Auburn

Also Known As:
Holiday Inn Express Auburn Hotel
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn
Auburn Holiday Inn Express
Address: 10-12 Johnson St., Auburn, MA 01501
Phone Number:
Region: United States > Massachusetts > Auburn
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Auburn
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College.Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Holiday Inn Express Auburn
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