I travel to boutique hotels nationally and umass hotel is now among my western mass favorite lists. convenient, attentive staff, good food timely delivered. Completely renovated top to bottom and stylish.

We wanted to stay at the UMass Hotel for our son's graduation to be close to all of the events. We were forced to book for 3 nights, which didn't seem right to us. When we got to the room, I took off my shoes to relax and was surprised when I felt something sticky on my foot as I... More

We were happily impressed with our stay at the UMass Hotel and Conference Center. The room was pristine and comfortable. We really appreciated the complimentary bottles of water after our long, hot drive (and would have enjoyed the coffee and cookies in the lobby if we weren't heading off to a family affair!). The staff was friendly and helpful -... More

Clean, well decorated, excellent and enthusiastic staff, great amenities and terrific complimentary Continental breakfast. Wish they had feather pillows, but the down-alternative comforter wrapped in high quality sheets was so much nicer than blankets. We were there for the Paradise City crafts fair in Northampton, so it was about a fifteen minute drive. Would definitely stay there again.

We were in the Amherst area for a wedding (including the reception in the Campus Center). Our room had a really lovely view, beds were great, ample room and very pleasant in general and it was great having our room right near the events!

The staff at this hotel is absolutely top-notch! Unbelievably friendly and very helpful. The rooms are modern, clean and comfortable. The hallways are lit well and always very clean. While the hotel is super ugly from the outside, you'll be pleasantly surprised on the inside. The coffee good, and the continental breakfast is pretty substantial. Overall a great stay.

Very friendly staff, comfortable rooms (with appreciated free coffee and good bath products), nice building (for those who likes modern concrete architecture). At the time I was there, academic session were over so I don't know how it looks with students there, but the location in the campus is very ideal if you're there for business in UMass, and if... More

Booked a room for 1 night as my daughter was in a dance competition the next morning nearby and due to several colleges in the area graduating hotel choices at an affordable rate were hard to find. Was a little Leary of booking something right on campus. Found it a little awkward to have to walk through the campus center... More

I have stayed at the UMass Hotel a few times already beginning when we took the campus tour with my son who eventually became a student @ UMass Amherst. I have been up a few times since then and each time has been a great experience. The staff is always so pleasant and friendly. The hotel is always very clean... More