Spacious room, buffet breakfast including some hot items but no dinner available. Clean, bright hotel, with pleasant lobby. Although we'd mistakenly left a Do Not Disturb sign on the door, the housekeeping staff obliged by cleaning the room nonetheless. I used the Business Centre which gave free access to the internet
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Thank you for your review. We are delighted to hear that you felt our hotel was clean, bright and the room was spacious. We appreciate you mentioning our kind housekeeping staff having cleaned your room when requested although a “Do Not Disturb” sign was mistakenly left on the door. We understand mistakes happen; it’s how we recover that really matters....
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My wife and I recently spent ten nights at this property while our newborns were at a local hospital, I can't thank the amazing employees enough. Since we were on a day to day basis they worked with us and were understanding and went so far as to write a touching card for us as well as give us balloons....
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Thank you for your comments on your recent visit. Knowing our genuine hospitality and kindness made your stay gives us great satisfaction! We are very happy to know everything worked out for you and your family. Congratulations! We wish you all the best and would love to meet the twins someday. Please come back and see us when in the...
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My husband and I stayed at this hotel for Thanksgiving Holiday,Our last night there we were awaken by fire alarm so we thought nothing of it , about 15 minutes after the first alarm sounded the firemen came banging on the door at 5 am in the morning telling everyone to get out of the building, so everyone is out...
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Your feedback is appreciated. Please accept our sincerest apologies for the inconveniences you experienced during your visit with us. Let me reassure you that the safety and security of our guest and employees is at the highest of priorities. With that said evacuations are mandatory in the event of a fire or alarms with no fire to ensure all are...
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Holiday Inn Express rarely disappoints. Annapolis is no exception. The staff is friendly and helpful. The rooms are clean. I do not know about standard rooms, but the suites have mini fridges, a jacuzzi tub/shower, and a pull out couch for additional sleepers. The suites are rather small, but they work out ok for a short stay. The jacuzzi tub...
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Thank you for your review. We are very pleased to hear that our service was consistent with what you expected if not better. The room you described is our whirlpool tub suites which is in the bathroom and may not be what you were looking for. If in the area again and you would like a cozy suite to relax...
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The General Manager should take look at the wall paper and the bathroom of room 218 where my wife and I spent 4 nights at $ 165.00 each, then should decided if this is worth it and how many repeat customer will he have in the future.....Stay away from this place!!!!!!
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Your feedback is appreciated. I have taken a thorough look at room 218 as suggested and we have made the necessary repairs. Please accept our sincerest apologies for the disappointment. We hope that you enjoyed all other aspects for your visit with us and will consider giving us another try when in the Annapolis area. Please do not hesitate to...
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Stayed here for a college reunion. Even though I booked at the discounted group rate, it was still pricey for hotel in this class. A hotel rated one star higher was only $10 more per night (already booked solid in June!). Otherwise, this hotel was a solid choice
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Thank you for your comments. We are pleased to hear you found our property to be a “solid choice”; we know you have many options when visiting Annapolis. It is truly an honor to have been selected by you! We look forward to seeing you for your next reunion.
Yours in hospitality,
Grace Scott
General Manager
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Considering the busy location, the hotel offered the quietest night's sleep we'd had in any hotel this year. Had most of the usual HIX amenities, but this renovated older hotel still shows its age. Our room was smaller than most HIX's, too. The bathroom was cramped, but adequate.
As Priority Club members, we were greeted warmly and presented with a...
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Your feedback is appreciated. We are glad to hear that you were able to get a quiet night’s sleep and overall enjoyed the accommodations and our hospitality. The aquarium in the lobby is a definitely a sight to be enjoyed by all, the little ones love it! We hope to see you again when visiting the Annapolis area.
Yours in...
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The hotel is well located. Very humid especcially on the lower floors. There is no generator when the lights go out. Good and cute breakfast.
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We appreciate your review of your experience with us. We regret that the temperature in the building was not comfortable for you during your visit. We hope that you will come back to give us another try when looking for accommodations in the Annapolis area.
Yours in Hospitality,
Grace Scott
General Manager
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We had stayed at this hotel for two nights. We selected it based on its location, the fact that we had points to use at the hotel, and the TripAdvisor reviews were fairly good.
LOCATION
Located right next to the newer Parole shopping center. Very convenient to get to major travel routes and downtown Annapolis. The only annoying thing about...
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You touched on some valid points giving the highs and lows. I feel your review will be very helpful for anyone searching for a hotel in the Annapolis area. Overall you enjoyed your stay with us and that’s what matters most! We are hopeful that in the near future we will have a better entrance/exit to avoid the need for...
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My wife and I spent one night here after flying into Dulles Airport and on our way to the Delaware Beaches. It was a good place to stop off, the hotel was very comfortable and the staff were very friendly, both when we checked in and when we checked out.
I would also recommend the sushi restaurant in the strip...
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Your feedback is appreciated. Thank you for highlighting the employees as “very friendly”… we take pride in providing friendly, professional service to ALL guests. It is very satisfying to hear that our Hotel was comfortable and convenient for you. Please stay with us again whether in the area for a while or just passing thru.
Thank you,
Grace Scott
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