Will never stay here again. Upon arrival, the receptionist was more concerned about getting off shift in an hour than helping me out. She did not tell me any of the information about the hotel or what time breakfast is served, like any hotel employee that has been to hospitality school would do. All of the equipment in the gym... More

At check-in the desk clerk and a housekeeper where too busy degrading a fellow employee. I was not treated as a platinum member of this hotel group nor on this very hot day was I offered a bottle of water. The next morning I was awakened to the staff yelling to each other down the hallway. And my bill was... More

Unfortunately my review starts with no sleep. This was a business trip stay over which required 15 hours of drive time (with a prisoner) the next day to get home. The room was on the first floor (ugh) and the noise level from the room above us lasted all night long. Really sounded like they let loose a bunch of... More

I booked this hotel on Holiday Inn's website when my daughter was going to play in a softball tournament in Alexandria. When you fill in the information to check to see if there are any rooms available for the dates that you selected, there is a dropdown menu at the bottom that says "rate." The default setting is "best rate... More

We booked a block of rooms for out of town wedding guests at this Holiday Inn Express. Management was helpful with changes in reservations as guests changed plans at the last minute. Everyone liked the convenient location near I-49, church and reception.

Stated here when leaving on a 6am flight the next morning. Accidentally booked a smoking room when using the Holiday Inn app. They moved me to the last non-smoking room which was nice. Room seemed dark for some reason. But overall this hotel met expectations and the staff as very nice.

Upon entering the staff was very nice the place is very eye catching and smells really good coming in which is very pleasing. The lobby and breakfast area is very clean. Once getting to our room there was a little bit of an issue with the door that took us a few minutes to get in. We had rented the... More

I mean its a Holiday Inn Express in the Alexandria, Louisiana. Its not the Four Seasons. That being said, the staff is always super friendly, you get a free hot breakfast buffet that isn't bad, and the property and rooms are clean and functional. Even has a very basic gym. The elevator, though, is slow as molasses. Anyway, not really... More

We stayed here one night. We were on the 1st floor and had a hard time sleeping because you could hear the room above you everytime someone walked across it. Our room seemed to be clean except for the mold around the window. Also the wallpaper was peeling in the bathroom. Not quite what we expected for the price and... More