Stayed here as a stop over for a cruise. Our plane arrived late and we left early the next morning for Colon to board a cruise ship so we only spent about six hours here. We had a small problem at check-in (seems that for some reason they already had us checked in) and then our room key did not... More

I stayed in this hotel for four nights at the end of April. The price was very reasonable, service was very good from making a booking to paying the last bill. Restaurant staff although not always proficcient in English was particularly helpful and went out of their way to assist my needs. Buffet breakfast was excellent.

I spent 3 days at the Riu for a conference. On the last day I left my phone in a bathroom stall for 10 minutes. It looked like the only person that had been in there during the 10 minutes was house keeping. I made a lost claim with their security then watched as everyone avoided me for the next... More

We stayed one night at Riu after having a terrible experience and cancelling our second night at the Riande Aeropuerto. Upon arrival, all negativity as stress I was feeling was instantly washed away. They allowed us to check in 4 hours early. Our room was beautiful and spacious and the staff was courteous and friendly. I booked a massage at... More

I stayed at Riu Hotel in Panama City recently for a business trip. I was impressed with this hotel: very comfortable rooms, good beds and, most importantly, a standard of cuisine that clearly exceeds the average for a business hotel of this type. There is a gym (nothing great, but ok) and an outside pool in a yard. The only... More

5 star hotel centrally located, very nice, comfortable and quiet rooms, outdoor pool, gym, good and affordable restaurants, we had a week long conference, good meeting rooms, excellent catering, the hotel also offers all sizes of rooms for receptions (even big enough to host royal visitors). Finally, i found the breakfast buffet outstanding in its quality and variety. It comes... More

In general the hotel facilities, cleanliness and food are great. But from the service standpoint, it lacks of professionalism. The staff acts like they were doing you a forced favor, especially when you ask for basic things such as dental kits, LAN cable (WiFi signal was pretty weak in my room). The most absurd thing I had was when I... More

We spent the last 3 nights of our Panama vacation in Panama City. The RIU Plaza Panama City was a good choice. You need to use room key in elevator so we felt secure. The pool area was very nice and they have a pool guy that comes with tools and keeps everything clean. Bar service pool side too,.

Arriving at the Riu, one is impressed with the large lobby and nice appearance at the entrance. You cannot miss the self affirmed 5 star rating. Come inside and you will doubt that it should have any more than 3 stars. I can ignore the little things such as the bellhop that ignores your arrival or the front desk staff... More