great hotel, great rooms, the staff is the best when it comes to customer service and their customer service is the hotel's trademark, every stay is a pleasant experience, i stay there often, would recommend it to anyone traveling either on business or just for relax, even though is in the city, the great location and the size of the... More

Crowne Plaza has additional building with suites called Plaza Hotel and Suites. Suites are a bit outdated but livable and clean. They have living and bedroom area, service is very nice and polite. English is not a problem. Buffet breakfast is very good but a bit expensive. Pool, gym and restaurants areas are very nice. Good budget choice. More

Very nice hotel, well trained staff, very nice restaurant with a lovely terrace overlooking the volcano. Rooms nice improvement, specially bathrooms. How come rooms doesnt have minibars? More

was there for one week in seminars ,but were before few times and its always the same ,great swimming pool ,gym...best view of San Salvador...the staff always ready to help you ...nice room ans nice breakfeast ...will always come back ...prices are always for waht you get ... More

Unfortunately, I only had one night in San Salvador at the Crowne Plaza, but as they say, "first impressions count." The lobby was spacious, bright and the front desk staff was very pleasant, though an apparent lack of speaking English was a bit daunting, especially for a hotel of this caliber. (I am not personally offended by that, I am... More

Stayed for three days at a conference. The hotel has a great swimming pool and gym, and spectacular views of the city. Rooms are very good, food was fairly decent for a large conference. Staff is very friendly. However, did not have an adapter for European plugs (as mentioned by someone else); after a day, was able to buy one... More

Terrible customer service including management and overpriced. I will never stay here again and will not recommend it, you don't get the value for your money. It took me 2 hours to check in even if I already had the reservation made a few days before my stay. More

5 nights in September 2011 spent on the 6th floor left me a disappointed souvenir. The hotel is big, well located, with a nice pool and a sport ground. The rooms are with old carpets, very ordinarily decorated, no adapter for European plugs, free ok wifi, small bottles of waters charged at 2 USD instead of being complimentary... Bathroom floor... More

Like many other review stated before this one, the cleanliness and modern renovation of the common areas are only a small percentage of the hotel and are misleading. This hotel is old and needs to be gutted and re-built. The guest rooms, where you will spend most of your time, not the lobby, are filthy, dated, moldy and smell like... More