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Hotel Rus Reviews, Kiev

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Hotel Rus

3.0 of 5
4 Hospitalna St, Kiev 252023, Ukraine
Hotel amenities
Hotel Rus
170 traveller photos
Ranked #32 of 106 hotels in Kiev
3.5 of 5 stars 325 Reviews
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Traveller Reviews
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325 reviews from our community

Traveller rating
    39
    132
    117
    26
    11
See reviews for
Families
12
 
Couples
48
 
Solo
67
 
Business
119
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bristol, UK
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
“Good value, good service, slightly dated.”
4 of 5 stars Reviewed 24 May 2013 NEW

Stayed here for 3 nights as part of a business trip for a party of 15. Hotel did the job, with clean, but dated rooms with decent air-con and a good breakfast restaurant. We utilised the outdoor terrace bar most days and the waitress service was very efficient, having to constantly supply beers to our group. Breakfast was plentiful, although... More

Was this review helpful? Yes
Moscow, Russia
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Fair price, perfect service!”
5 of 5 stars Reviewed 12 May 2013

This is the first time when I with my wife stay at 3 star hotel. My expectations were appropriate. However I was thrilled about quality of service and the hotel as itself. We arrived in the midnight and found out that the room that we were assigned is cleaning and we have to wait, I thought that our 3 stars... More

Was this review helpful? Yes
See 7 more reviews by SizovM for Kiev
RusAccordHotel, Manager at Hotel Rus, responded to this review
14 May 2013

Dear Mr. Sizov, We are delighted you had such a great stay and really appreciate you taking the time to review Rus Accord Hotel. It is always a pleasure to receive such positive comments, especially about the team. They thrive on providing the best service they can, so are always pleased when they achieve it. Thank you very much for... More

Belgorod, Russia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Hotel Rus”
5 of 5 stars Reviewed 11 May 2013

I enjoyed my stay in that hotel. It is close to major Kiev landmarks. The hotel itself is clean and comfortable. My standard single room included everything I needed. NIce breakfast is served every morning. All the staff were polite and helpful. Sadly, one receptionist demonstrated unprofessional behavior but it didn't spoil the whole stay after all. I highly recommend... More

Was this review helpful? Yes
RusAccordHotel, Manager at Hotel Rus, responded to this review
23 May 2013

Dear Anna, We were so happy that you enjoyed your recent stay with us at Rus Accord Hotel. Thank you also for taking the time to leave such nice feedback. We are sorry to learn of your disappointment in behavior of one of our receptionists. We would like to fully investigate your concerns regarding this, so could you tell us... More

Estoril, Portugal
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
“Excellent hotel within its class”
4 of 5 stars Reviewed 24 April 2013

This is a big hotel well located in the city. Rooms are a bit small but have all the details necessary for a confortable stay, but the bathroom is really tiny. The reception personel is very efficient and attentive, bell boy service for the luggage is available. wi fi free everywhere. the best part of this hotel is no doubt... More

Was this review helpful? Yes
RusAccordHotel, Manager at Hotel Rus, responded to this review
25 April 2013

Dear Guest, Thank you very much for very positive comment, we are glad to see that you have truly enjoyed your stay with us. It's very pleasant to know that you enjoyed our breakfasts and our staff. We will highly appreciate your loyalty and look forward to seeing you in the nearest future at our hotel! Kind regards, Hotel Management More

Dublin, Ireland
Top Contributor
264 reviews 264 reviews
31 hotel reviews
Reviews in 56 cities Reviews in 56 cities
112 helpful votes 112 helpful votes
“Clean with Free Wifi”
3 of 5 stars Reviewed 11 April 2013

I stayed at the Hotel Rus for work and it was fine, but a little bit away from the old town. It's near the stadium and there are restaurants around but the main sites are about a 20 minute walk away. My room was very clean, but older. It's dated but everything is in good order and works. I loved... More

Was this review helpful? Yes 2
See 8 more reviews by Ecojojo81 for Kiev
RusAccordHotel, Manager at Hotel Rus, responded to this review
12 April 2013

Dear Guest, I cannot thank you enough for the very kind words you took the time to write following your recent stay at Rus Accord Hotel. We were delighted that you found your whole experience during your stay to your liking and that you will recommend Rus Accord Hotel. Thank you once again for staying with Rus Accord Hotel! Kind... More

Poltava, Ukraine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Really huge breakfast”
4 of 5 stars Reviewed 28 March 2013

Nice location in the central part of the city and if you are lucky to live on the upper floors - you will get a wonerful city view. The rooms are clean and nice but some of them need newer furniture. So those, which are not suites are a bit overpriced which is typical for Ukrainian hotels. But what makes... More

Was this review helpful? Yes
RusAccordHotel, Manager at Hotel Rus, responded to this review
3 April 2013

Dear Guest, Thank you very much for reviewing your stay and your kind words regarding our location, breakfasts and room facilities. Thank you once again for staying with Rus Accord Hotel! We look forward to welcoming you again! Kind regards, Hotel Management More

Europe
Top Contributor
128 reviews 128 reviews
119 hotel reviews
Reviews in 98 cities Reviews in 98 cities
87 helpful votes 87 helpful votes
“Waiting, slow and waiting”
3 of 5 stars Reviewed 28 March 2013

Arrived in the evening (after a 40 minutes drive from the airport) and expected a quick check in. Unfortunately service at reception took some time and it took a while before we arrived in our very small standard room (clean, with tea making facilities and hairdryer). Housekeeping needed more than half a hour to bring some extra hangers for clothes.... More

Was this review helpful? Yes 1
RusAccordHotel, Manager at Hotel Rus, responded to this review
3 April 2013

Dear Guest, Thank you very much for taking your time and sharing your opinion with us. We apologize for the inconveniences you had to experience. We were rather disappointed with your review about our services. It is extremely not typical for our hotel and we would be grateful if you could write us more details of your stay in our... More

Leeds, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Excellent”
5 of 5 stars Reviewed 22 March 2013

Upgraded to a suite, fantastic modern and clean, breakfast great the dinning facilities highly recomended , staff courteous and kind apart from woman on foreign exchange desk who had a bad attitude. I would recomend highly and will come again

Was this review helpful? Yes 3
RusAccordHotel, Manager at Hotel Rus, responded to this review
27 March 2013

Dear Guest, I cannot thank you enough for the very kind words you took the time to write following your recent stay at Rus Accord Hotel. We were delighted that you found your whole experience during your stay to your liking and that you will recommend Rus Accord Hotel and join us again in the near future. Thank you once... More

Brussels, Belgium
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
“The excellent staff raised this hotel above the average!”
4 of 5 stars Reviewed 20 March 2013

I travel to Kiev several times a year, so I have tried different hotels other types of accommodations such as apartments. It is always with anticipation every time I try something new because in former Soviet Union Countries you can never tell beforehand what to expect. Thanks to Trip Advisor, however, one can be prepared by reading reviews. So, in... More

Was this review helpful? Yes 3
See 11 more reviews by Exelcis for Kiev
RusAccordHotel, Manager at Hotel Rus, responded to this review
22 March 2013

Dear Guest, Thank you for taking the time to write such a delightfully detailed review of your stay with us at Rus Accord Hotel, and for highlighting all the attention to details that you enjoyed. It is especially rewarding to read your kind comments about the staff - feedback such as yours is a great motivator for our employees and... More

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Hotel Rus”
4 of 5 stars Reviewed 14 February 2013

Good hotel, free internet, great staff, nice room. Menu changed and is limited in the restaurant. The hotel is in a great location for the city centre and transport facilities. This is a better hotel than the President which is next door - cheaper and better value

Was this review helpful? Yes 2
See 5 more reviews by Phil H for Kiev
RusAccordHotel, Manager at Hotel Rus, responded to this review
15 February 2013

Dear Guest, Thank you very much for very positive comment, we are glad to see that you have truly enjoyed your stay with us. It's very pleasant to know that you like our staff and rooms. We look forward to seeing you in the nearest future at our hotel! Kind regards, Hotel Management More

 
 
Hotel Rus
Hotel Rus
3.5 of 5 stars 325 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Hotel Rus

Also Known As:
Rus Hotel Kiev
Address: 4 Hospitalna St, Kiev 252023, Ukraine
Region: Ukraine > Kiev
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #32 of 106 hotels in Kiev
Price Range: €
Hotel Class:3 star (3*)
Reservation Options:
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Hotel Rus
4 Hospitalna St
Kiev 252023
Ukraine
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