The web site makes the hotel look wonderful, like an undiscovered, small boutique charmer, but alas this turned out not to be true. It has potential, but needs much improvement in staffing. Basic services including sloppy housekeeping, punctuality with buffet breakfast service, helpfulness with simple requests, etc. need much improvement. The location of the hotel was also a problem, not... More

We spend four nights at the hotel and didn't experience anything that would make us want to go back. The staff didn't keep the breakfast buffet replenished and they didn't have an operating kitchen for room service. No bar, either. The room was kept clean, although there was a small pile of half-eaten peanuts outside our door that wasn't swept... More

Although it has a nice exterior and comfortable rooms, Esplendor lacks the management, trained staff and basic housekeeping to satisfy a visitor to Montevideo. The desk can't change the 1000 peso bills dispensed from the few ATMs many, many blocks from the hotel. Each room had a digital safe, but the instructions were obviously for a different locking mechanism. Despite... More

It was my second visit to this hotel. Definitely, the hotel has improved a lot (the lobby and amenities, such as gym, are now 100% working). The room is big and comfortable. Quality of the breakfast is above average. The gym is really basic and small, but it should work for a one to two nights stay. Location is good,... More

The relation between price and quality is really good, near to all interesting places in montevideo, We love the pace full of this hotel, wifi really good, goof attention, have a spa with warm area , and if you forget your laptop at the lobby you can find two iMac for you use for free. A good election when you... More

i stayed at this hotel exactly one year ago and it has definitely gone downhill some since then. the first time around was great, i was completely impressed. this most recent time was a little disappointing. fist was the room not being ready at the, already late enough, 3pm. after waiting forever in the lobby, they sent us up and... More

This hotel is very newly decorated and everything looks great. The room is very light, spacious and modern. The breakfast (buffet) is served on the rooftop terras. The wifi and airco worked in our room, beds are good. The location is good; in the centre and close to the old centre. In the centre you can find many restaurants. Staff... More

It was very new, so the facilities were fresh and it wasn't too busy. It was in a good location. Staff were helpful, breakfast was good, room was nice. It was very new, so some of the facilities weren't quite finished, like the gym. No tea making in the room

I spent just 1 day at this hotel. It's in walking distance to the city center and in a safe zone. The rooms are clean an confortable. The price is fair considering what they offer to the guests. The famous Mercado del Puerto is easy to reach from the hotel.