Hotel Vila Santa Miraflores (Lima, Peru) - Hotel Reviews

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru

Phone Number:

Region: Peru > Lima Region > Lima > Miraflores

Amenities:

Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Room Service Wheelchair access

Hotel Style:

Ranked #10 of 187 hotels in Lima

Price Range: €

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : “El mas o menos, no es suficiente para que el cliente regrese” (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more less

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holidayholiday74

Tokyo, Japan

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

2 helpful votes

“A Travelodge with poor breakfast - disappointed.”

Reviewed 16 May 2013 NEW

We had read the great reviews but unfortunately it did not live up to our expectations. Room, the shower, the service all kind of reminded me of a Travelodge - just somewhere to stay for convenience, not for making memories. Breakfast buffet was sausages, cornflakes, bread, some fruits, none of which really looked fresh. At check-out the credit card reader... More

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xardinita

South Florida, Florida

Contributor

14 reviews

10 hotel reviews

Reviews in 11 cities

13 helpful votes

“Middle of the road for a business traveler”

Reviewed 15 April 2013

I stayed in Villa Santa for a business trip as it was one of the closest hotels to my customer site. Although 15 miles away from my destination it was still an hour away due to the horrendous city traffic. Villa Santa is middle of the road hotel for a business traveler that is accustomed to the consistency of chain... More

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Suy35

Paris, France

1 review

“Nice and comfortable”

Reviewed 20 January 2013

Charmed and comfortable place, it is a nice choice for families and pleasure travelers. They also offer services for business travelers, including high speed Internet .Friendly and professional staff . I had an excellent stay here.

Ann G

Manila, Philippines

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

6 helpful votes

“Best value. Best overall.”

Reviewed 14 January 2013

Stayed at villa Santa whenever I was in transit around Peru and the service was amazing. I hardly speak any Spanish but the staff did all they could to make me comfortable in every way. From doing cigarette runs or letting me bum off from one of them to cab services and making sure I get the free breakfast even... More

Was this review helpful? Yes 6

jgpedraza

West Chester, Pennsylvania

3 helpful votes

“Vila Santa experience”

Reviewed 5 January 2013

Nice hotel, good accomodations and location, Breakfast fresh and enough. Very helpful and friendly staff. Internet access option at lobby didn,t tried wireless. Private parking. Various Restaurants and Fast Food option nearby.

Was this review helpful? Yes 3

waltersobjak

Petaluma, California

4 helpful votes

“Amazing customer service.”

Reviewed 26 December 2012

Today we missed our flight due to my new wife's name not matching her passport exactly. As a result we had to cancel our one night stay at this hotel. After a morning marred by an appalling lack of empathy from anyone at United Airlines, it was refreshing to have Vila Santa Miraflores cancel our room free of charge. If... More

Was this review helpful? Yes 4

Dear Guest, We appreciated your visit and your comments about us, We hope you will visiting again to our Country and the Vila Santa hotel too. Thank you Very much. Customer Service Area More

thomaszachery

Texarkana, Texas

“my stay in the Vila Santa Hotel”

Reviewed 26 November 2012

This was a pleasure trip with friends who live in the area. They recommended the Hotel Vila Santa, and it has been a very nice stay. The staff have been wonderful, and very friendly. The rooms are nice and I would recommend it to anyone.

Dear Guest Thank you very much for your comments about us and give you opinion about our customer service. I will give your opinion to the vila Santa Hotel Staff. Best Regards Customer Area More

Ibrahim G

Gothenburg, Sweden

“Good reception”

Reviewed 14 November 2012

I can rekomendera the hotel.The staff are very pleasant and helpful.When you come up to meet you with a smile from the staff.I felt welcome every day.The Internet connection worked well.The hotel is clean and Nice.I looked at the fine paintings hanging everywhere in the hotel.Breakfast was at a normal level,Hottellet is located close to the farm I visited.So it... More

Dear Guest, We appreciated your visit and your comments about us, We hope you will visiting again to our Country and the Vila Santa hotel too. Thank you Very much. Costumer service Area More

Larrikin47

London, United Kingdom

Reviewed 2 November 2012

The staff in the hotel were very friendly and spoke good English at reception. The room was clean and of adequate size. Breakfast was good although at times they took a long time to replenish items that had been used up. The biggest downside to this hotel is that it is a long way from the heart of Miraflores and... More

Jonny W

Gold Coast, Queensland, Australia

“Smiling reception”

Reviewed 27 October 2012

The Hotel was booked through a the Sacred Rides tour company. That said I have been here 2 days and nights, Katherine on the reception desks speaks great english is very helpful and well organised. From other peoples experience at the minute the taxi from the airport costs 100 salles and takes 40 minutes. Local taxi into the centre of... More

Dear Guest. Thank you for your good comments. Definitely more than your opinion is important for the whole team, and that based on this, we work for continuous improvement and continue to enjoy their gracious choice. Until next opportunity Costumer service Area More

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Hotel Vila Santa Miraflores Reviews, Lima

Hotel Vila Santa Miraflores

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