Overall, this is a very good hostel which served our needs well - very friendly staff, shower with hot water, clean, TV in the bedroom, access to the internet & WIFI and a very comfy bed! Staff were very helpful, even popping out to a shop late at night to get us shampoo & soap when we realised we'd lost... More

Save yourself the hassles and find someplace else. The hostel was freezing cold at night- the windows didn't fully shut and there is no heating. And this is in a city that reaches the 30s (fahrenheit) at night. They claim to have heated rooms, but they only use space heaters and they don't have very many. There was no hot... More

The hostel is located very close to the centre of the city. We had a private room with a full-size bed, bathroom (nice and clean) and a flat screen TV. You get towels and the room is cleaned everyday. In the morning there is a continental breakfast. The staff was really friendly and helpful in every situation. You also have... More

Arriving really early in the morning about 7am, after the night bus, we were told we couldn't check in till 2pm, fair enough. So asked if we could at least have a shower to freshen up so we could walk around the city before returning to check in...we were told it was 5soles per towel..extortionate! Still paid it though, we... More

Neat and tidy. This Hostel provides everything you need and service you'll remember! The staff here go out of their way to ensure that your stay in Cuzco will be a memorable one. The best mattress I have ever found in a Hostel, endless hot water, a perpetual stream of coca tea and kindness is what I found at -che... More

This was the most frustrating hostel of all the hostels we stayed in south america. The rooms themselves were fine (if a bit cold). The service was absolutely appalling though. We were informed before we arrived that due to an error with hostel bookers, we would have to change rooms the next morning. Then they informed us on arrival that... More

This was easily the worst hostel I stayed in during my year off spanning 4 continents. The staff are completely incompetent and unhelpful. They over charged me for my room and it was only on further questioning that they dropped the price. At first they blamed the cost of the water I had bought, then they changed it to the... More

Most unhelpful, incompetent staff. Somehow made us pay for an extra room that none of us slept in! There were 7 of us staying there and some of the rooms were perfect, however others were freezing cold! After spending the last few months travelling around the southern hemisphere, staying in hostels, this was BY FAR the worst we staying in.

Place is too expensive for what it offers. Every little thing is designed to rip you off - even the exchange rate sol - usd they use is really bad. Staff are very unfriendly. They even tried to kick us out at 11am lying to our face that check-out time is 11 (and it is written that it is 12... More