Checkin started with a bedtime mulled wine offered by the front desk as our bags were brought in. As it was close to midnight, it was a welcome start. The room had a great view of the volcano and was clean and comfortable. Breakfast had great variety of local and continental cuisine. I was there on business and we had... More

Really great staff and beautiful facility. Food and service in restaurant was great too. Roses filled the common spaces and everyone was very accomodating from housekeeping to waite staff to conceirge and front desk.

Good proximity to down town probably a 3 dollar ride from here gets you to the main central areas Try booking the junior suite or categories above that cause that will give u access to the club lounge and what's more they normally have sweet deals on suites hence a good bet The view for the club lounge is quite... More

An excellent hotel based in the new(ish) part of Quito. Fantastic service and the staff made us feel very welcome. We stayed here at various times during our holiday in Ecuador and each time we were greeted like long lost friends and not with the usual aloofness of staff at high class hotels. This was very refreshing and made us... More

Lovely hotel with excellent staff and good location. Booked as part of a trip to an Amazon lodge so I can't comment on pricing. Lots of dining alternatives on premises, but pricey except for the Deli. Only an overnight stay for us so we didn't get to take advantage of the pools and spa, but they looked clean and very... More

Service and flexibility was the best I have ever experienced - including any other 5-star international hotel you might name. The decor is a bit dated, and carpets need replacing, but bedding is immaculate and comfortable, food is excellent, and service outstanding. Rooms were quiet and spa was great. We used this hotel as a stop off 3 different times... More

This was comparable to a strong American 4 star hotel. So professional and clean. The spa was wonderful. Great location. Great beds. Great experience. The staff was extremely helpful. Loved staying there and would definitely stay there next time I go to Ecuador.

After driving 1-1/2 hours from the airport we arrived at the hotel and were given glasses of delicious fresh orange juice. The arrangements of roses in the front Lobby were beautiful . The staff was extremely helpful. We were there 2 nights before going to the Galapagos and 1 night afterwards. So we were able to store our extra luggage... More

We stayed in Swissotel for 3 nights before, after, and in between our excursions on our Honeymoon in the Amazon and Galapagos. We were very pleased with our stay here. My wife loved the gym and pool area. The breakfest buffet was also very good. They looked after our suitcases while we were away and they were waiting for us... More