Stayed three nights at this great hotel in Santiago, situated in the nice area of Providencia. We had a superior room, which is more than 60 sqm and very comfortable. Modern bathroom, nice furniture and very clean! Each afternoon the staff came with new towels and a plate of tasty chocolate pralines!!! Pool area was great and in a very... More

Firstly I booked a "no smoking" room and smelled smoke upon entering our room. We immediately moved to another "no smoking" room and there was an ashtray on the bureau. Fortunately the windows open up and gave us plenty of fresh air. Although relatively clean there was mold on the bathroom tile grout in the shower. The bathroom air vents... More

We stayed at the hotel prior to departing to JFK from Santiago. The hotel was in the Providenzia area, and had friendly staff. However, we had a few issues with the hotel. Perhaps, this may be a younger generation desire, but the WiFi was not free. Almost every other place we had stayed at in Chile had free WiFi. Second,... More

I stayed here for one night before flying back to the UK. It is a nice hotel with very good amenities and in a good location. The room got a little hot in the night as it was 30 degrees outside but you could open the windows. The breakfast was fairly decent too. I would stay here again. More

The hotel rooms were very nice, the beds were confortable, heating was working fine, good shower, tv having many channels to chose from. It is very close to the main streets in Providencia, so you can walk to the touristic streets. There is a free shuttle that picks you up at the hotel to go to Parque Arauco Mall, and... More

The Torremayor is welcoming and relaxing in the charming neighborhood of Providencia. The grilled tomatoes with cheese at breakfast is worth the trip. More

We arrived tired in the late evening and got again assigned a twin bedroom instead of a double - this was obviously a mistake of our travel agency and not the hotel as we got only twin beds throughout our tour. The staff at the front desk remained friendly (I was really annoyed!) and promised a double for the next... More

With a background in restaurant management, I was consistently impressed by the service at Hotel Torremayor, front the front desk to the bar to the restaurant to the chamber maids. Our group was treated like royalty. More

Stayed here for three days on a business trip. A mistake had existed on the booking but they sorted it out with no fuss. Considering language barrier none spoke much English and I have no Spanish they were very obliging. Breakfast is very good and I had a meal there which was and excellent risotto. Staff were very helpful and... More