The good: Excellent location Clean room and bathroom The bad: *Corridors under-lit and gloomy * No hot water - lukewarm only *Coffeemaker plug too big for socket *No extra working socket for computer *After 24hrs problems still not fixed. Bellboy sent to fix had no English and no clue *Repeatedly waited in busy reception to speak to English-speaking reception manager... More

All our needs we're met at this hotel including free Wifi rooms were comfortable More

Nice Hotel. Well located. But if I go back will try to choose better.Breakfast included was very good..The little fridge in the room was almost warm. We had friends on our floor who had a room without air conditioning for a whole week. More

Hotel Galerias was booked for us by a Scottish Travel agent as part of a South American tour and was supposed to be a 4 star hotel. We were planning to stay there for 3 nights in mid-December before moving to the Chilean coast. When we arrived at the hotel we were immediately struck by the seediness of the area... More

The location is great, in the historical area, near the metro and the O'Higgins avenue with great options for tranportation. The cost is acceptable wtih what you get, not so expensive. It is quiet and warm, with air conditioned as well. There was no frigo and neither wifi in the rooms. The bathroom is good, very spacious and with a... More

I just returned with my husband and sister from a cruise vacation to the west coast of South America ending in a two day one night stay in Santiago de Chile a few days before Christmas 2011. The hotel is very well placed in the huge sprawling city near walking streets around the central district and the Plaza de Armas.... More

We stayed here for three nights on way to Falklands. A perfectly good hotel, although the decor and fixtures are a little dated. The staff were friendly and helpful. Breakfast offers choice, although the room can be crowded if you attend breakfast towards end of service. We stayed on 6th floor. The small lifts can be an issue so you... More

We stopped over for 2 nights in Santiago on the way home from a trip to Antarctic and our agent had made the booking. We found the location to be excellent, right in the middle of the city. We saw their big Christmas parade just at the end of the street the hotel is in. The room was a comfortable... More

well located comfortable hotel perfect for a short stay. our room had good view over santiago and the restaurant was good More