Just stayed here for 2 nites before leaving on a cruise and was very happy with this beautiful hotel. Staff was very accomodating, room was beautiful...a quiet respite in the heat of the season. Only challenge was there wasn't a cool place to sit it in the afternoon and outside was hot and stifling. Restaurant options were very limited. However... More

Finally I can actually say I have found the worst property in my life if travelling the globe. Alas having stayed at the property 4 months ago, there has been a dramatic, awful and dangerous fall in standards. I will make it simple, please do NOT stay here. I will go into full rant shortly but for those looking for... More

Elegant, quiet, confortable. The ongoing renovation work did not cause me any trouble and, certainly, will make it better. More

Just spent three nights in this excuse for a luxury tower. Dated room decor, light bulbs out and not replaced, poorly functioning and loud air conditioning, limited breakfasts, bad coffees, phone calls to ask if I want a turn down when the do not disturb sign is on my door, a gym heated to near 80 degrees, loud construction, concierge's... More

As typical for The Luxury Collection properties, the decor is old world class. The lobby staff are execeptional. Rooms well appointed, comfy with plasma tv and ipod stations. The is construction going on, so you enter via the Sheraton, which is connected. Ok the snob says..that also shared (not having to do with the construction), the bars, restaurants, spa/gym and... More

You get what you would expect from a Luxury Collection hotel at the San Cristobal tower: elegance, boutique feel, impeccable service, well-appointed rooms, butler service. The hotel has a great breakfast lounge on the top floor, with a view of the city. More

A year ago, I spent a week at the W Hotel, but this time I decided to give a try to the Sheraton Hotel. When I arrived, to my surprise the Sheraton Hotel was under a major renovation, something that you expect to be inform before you are booking this kind of hotel. At this point, the Sheraton hotel arranged... More

Room are large, very well furnished , excelent concierge and service in general. More

I stayed for two nights and was very impressed. Truly world class. Service was first rate aall the time. Staff was friendly butnproper. Several thoughts - if the cab driver does not know where it is, ask for the Sheraton mid city. Book your car with driver through desk - very professional. Ask for Carlos. The club was great but... More